About the job

About the jobAre you an experienced Senior Account Manager with a background in media, or Account Manager ready to step up and own a portfolio of your own?

Join our dynamic, integrated agency group in Brisbane. Metropolis is a marketing consultancy for the property industry, where we treat our clients' business like it's our own. As our Senior Account Manager, Media, you'll manage the engagement, execution and delivery of results for your own client portfolio - building trusted relationships, maximising organic growth opportunities and delivering a client experience that's nothing short of exceptional.

Reporting to a Senior Account Director, this is a great opportunity for someone with 3-4+ years' experience in a similar role with a strong focus on media and client relationships, who's ready to be seen as a go-to partner by their clients and a proactive, results-driven presence within the team.

A typical week includes:

• Owning the client relationship: proactively managing your portfolio to hit agreed deliverables, spot opportunities to strengthen the relationship and improve profit performance.
• Building and presenting media strategy: creating accurate briefs, developing media recommendations with internal and external resources and presenting response decks confidently alongside senior members of the media team.
• Booking and delivering media: liaising with media partners across print, OOH, radio, audio and property portals, briefing suppliers, preparing material instructions and making sure all artwork and bookings land before deadline.
• Managing financial compliance: staying on top of margin and revenue opportunities, negotiating rates and bonus inclusions, reviewing and approving proforma invoices and reconciling supplier IOs against quotes and media plans.
• Tracking performance and sharing insight: monitoring campaign and creative performance with the performance team and proactively sharing recommendations and property market insights with clients and the broader team.
• Using agency tools like CampaignXpress, Zendesk and Asana to keep your workflow (and your client reporting against SLA timings) running smoothly.

Our ideal person:

• Has at least 3-4 years' experience in a similar role, with a strong focus on media and client relationships
• Experience in advertising for the Residential or Commercial property market is a plus, but not mandatory
• A relevant university degree is preferred
• Builds rapport quickly and communicates confidently, both internally and with clients and suppliers
• Has strong project management skills and sound commercial acumen
• Is analytical with strong attention to detail and a results-oriented mindset
• Is highly organised, efficient and a proactive problem solver
• Is proactive and visible - happy to put themselves out there and grow their professional profile through networking

If this sounds like you, we'd love to hear from you!

What makes working at Metropolis so great?