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Senior Account Manager ( Minya ) at NOK Human Capital

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Client Relations, Communication, CRM, SaaS, FinTech, Telecommunications, Onboarding, Product Implementation, Performance Metrics, Upselling, Cross-Selling, Business Reviews, Client Feedback, Industry Trends

Industry

Human Resources Services

Description

Key Responsibilities: Build and maintain strong, long-term relationships with key clients. Act as the main point of contact between clients and internal teams. Lead the onboarding process and ensure successful product implementation. Monitor client activity, usage, and performance metrics to ensure satisfaction. Identify upselling and cross-selling opportunities based on client needs. Deliver regular business reviews and growth reports to clients. Gather client feedback and coordinate with product teams for improvements. Stay updated on industry trends to effectively position the product. Requirements: 3–5 years of experience in B2B account management (mandatory). Experience in SaaS, FinTech, telecommunications, startups, or related industries. Strong communication, relationship-building, and CRM skills. Bachelor’s degree required. On-site role based in Al Minya and surrounding governorates

Responsibilities

The Senior Account Manager will build and maintain strong relationships with key clients while acting as the main point of contact between clients and internal teams. They will lead the onboarding process, monitor client activity, and identify upselling opportunities to ensure client satisfaction.