Senior Account Manager - Retail at Zebra Technologies

Wooburn Green, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Relationship Building, Stakeholder Management, Commercial Acumen, Communication, Negotiation, Presentation, Forecasting, Strategic Planning, Revenue Maximization, Client Relationship Management

Industry

IT Services and IT Consulting

Description

Remote Work: Yes Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. We are seeking an experienced and dynamic Senior Account Manager to join our retail team. You will take ownership of a portfolio of key retail accounts, including some of the most well-known brands in the industry. This is a unique opportunity to step into a permanent role that begins with managing an established, high-value portfolio from day one, covering a period of maternity leave. Following the successful cover period, you will transition to your own dedicated account base. This position is perfect for a confident and credible professional who can quickly build strong relationships and manage high-value retail partnerships. Responsibilities: Serve as the strategic lead and primary owner for a portfolio of 9-10 tier-2 retail accounts. Cultivate and deepen relationships with key client stakeholders, acting as a trusted advisor to ensure exceptional service delivery and satisfaction. Architect and implement comprehensive account plans, incorporating precise forecasting and strategic initiatives to drive mutual growth and identify expansion opportunities. Liaise with cross-functional internal teams to orchestrate resources and guarantee the seamless execution of client deliverables and contractual commitments. Drive portfolio performance by developing and executing strategies to maximize revenue, secure renewals, and consistently exceed key performance indicators (KPIs). Qualifications: 5+ years of experience in account management, sales, or solutions-focused roles. Proven track record of managing multiple mid-to-large B2B accounts successfully. Experience working with retail clients or in a high-volume strategic account environment is highly desirable. Exceptional stakeholder management skills with strong commercial acumen. Excellent communication, negotiation, and presentation skills. Benefits: 25 days of vacation Up to 32 hours paid time off per year to volunteer with a charity of your choice Reward & Recognition scheme - earn points to spend online Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments Annual bonuses based on financial results Yearly salary increases according to individual performance Employee referral bonus for bringing New Talent to Zebra Pension Scheme with a matched contribution up to 7% Private medical and dental cover Access to an innovative online learning platform Cycle to work scheme Employee Assistance Program To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

Responsibilities

The Senior Account Manager will serve as the strategic lead for a portfolio of 9-10 tier-2 retail accounts, focusing on cultivating deep relationships with key client stakeholders to ensure satisfaction and service delivery. Responsibilities also include architecting account plans, liaising with internal teams, and driving portfolio performance to maximize revenue and secure renewals.