ABOUT THE COMPANY

Sonnet Software Inc.® is a small, privately-owned company dedicated to the design, support, and development of commercial computer-aided engineering software. Sonnet is based in Syracuse, New York with representatives around the world. Sonnet excels as a leader in the industry due to its superior quality in software and customer support. Sonnet’s products are used extensively by Fortune 500 companies.

JOB SUMMARY

Sonnet is seeking Senior Account Managers for immediate full-time employment. Senior Account Manager (SAM) is a position responsible for managing customer relationships and sales of the Sonnet Suites product line, a set of CAD tools which allow for precision high-frequency electronics design. AMs will work directly with customers to find solutions for their needs. SAMs can expect commissions from sales closed in addition to a competitive base salary.

Duties for this position include:

• Frequent customer interactions via phone, e-mail, and site visits, for the purpose of customer relations and sales within an account portfolio
• Answering basic technical questions, with help from engineering support staff as appropriate
• Preparing quotations and negotiating within complicated pricing structures
• Feedback to product development and support teams with customer requests and comments
• Meeting a basic monthly quota for closed sales
• 5-30% travel depending on sales practices and customer needs

REQUIREMENTS

The Senior Account Manager position requires the following qualifications:

• Bachelor’s or Master’s degree in Engineering, Marketing, Business, or related discipline
• Previous experience with sales and/or account management
• General familiarity with computers and electronics
• Previous experience in software, engineering, or a related technical field is a plus
• Located within or willing to relocate to greater Syracuse, NY/CNY area
• Familiarity with CRM software
• Up to 40% work at home allowed

Job Type: Full-time
Pay: $65,302.09 - $83,643.38 per year

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Ability to Commute:

• Syracuse, NY 13202 (Required)

Ability to Relocate:

• Syracuse, NY 13202: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Syracuse, NY 1320

• Frequent customer interactions via phone, e-mail, and site visits, for the purpose of customer relations and sales within an account portfolio
• Answering basic technical questions, with help from engineering support staff as appropriate
• Preparing quotations and negotiating within complicated pricing structures
• Feedback to product development and support teams with customer requests and comments
• Meeting a basic monthly quota for closed sales
• 5-30% travel depending on sales practices and customer need