Senior Account Manager, Tailored Solutions Model at Brown & Brown Insurance

, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Group Insurance Expertise, Interpersonal Skills, Verbal Communication, Written Communication, Presentation Skills, Technical Knowledge, Organizational Skills, Detail-Oriented, Client Relationship Management, Problem Solving, Project Management, RFP Development, Contract Review, Claim Audits, Microsoft Office Proficiency, Self-Directed

Industry

Insurance Agencies and Brokerages

Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Description Our Culture Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates. About the Role : The Senior Account Manager, TSM supports Account Executives on an assigned book of business to execute strategy deliverables for the client. The incumbent is responsible for monitoring all tasks and deliverables, fielding client inquiries and maintaining project plans. The Senior Account Manager is the primary contact for our clients in managing day-to-day issue resolution. Core Responsibilities: include the following. Other duties may be assigned. Establish strong relationship with clients and insurance carriers. Acts as the primary contact for clients regarding all aspects of their employee benefits insurance plans. Marshal the appropriate resources to resolve client issues. Attend client meetings and serve as an additional source of consultation for the client. Demonstrated Group insurance expertise and superior level of knowledge when assisting them with insurance plan questions and issue resolution. Owns the development of Requests for Proposal (RFP) and Requests for Information (RFI), including coordination of insurance carrier proposals, preparation of Executive Summaries, timeline monitoring and participation in the implementation process. Oversee the maintenance of current and historical plan designs, process maps, rates, plan documents and other pertinent client information in SNS client database to maintain the integrity and accuracy of the system. Perform certificate and contract reviews and plan design analyses Attend and participate in claim audits Identify, assess, resolve, and/or escalate issues, concerns or challenges as needed. Skills Needed : Bachelor’s degree required. Minimum 7 years' experience in a similar role at a comparable level in Group Insurance. High level of knowledge about the benefits we service including short-term disability long-term disability, leave programs, life insurance, AD&D, voluntary benefits, dental, and vision. High level of technical knowledge in all components of contracts, plan design, claim processes, and vendor capabilities. Excellent interpersonal, verbal/written communication, and presentation skills are required. Proficiency in Microsoft Office applications required; Self-directed with a positive drive and approach, including the ability to work both independently and collaboratively in a virtual working environment. Must be detail-oriented and have highly developed organizational skills including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadline and turnaround time requirements. Ability to establish credibility at all levels of the organization and with clients through confident communications and actions based on integrity. Must be actively licensed (Life, Accident, and Health License) or willing to obtain a license in the state of residence within the first 12 months of employment. Preferred: Experience with Salesforce. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

Responsibilities

The Senior Account Manager supports Account Executives on an assigned book of business to execute strategy deliverables for the client. They are responsible for monitoring tasks, fielding client inquiries, and maintaining project plans.