Senior Account Manager at The Trade Desk

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Technical Depth, Commercial Instinct, Portfolio Management, Troubleshooting, Campaign Strategy, Cross-functional Collaboration, Platform Expertise, Data Analysis, Strategic Recommendations, Client Training, Product Enhancement, Interpersonal Skills, Problem-Solving, Time Management, Attention To Detail

Industry

technology;Information and Internet

Description

Who We Are At The Trade Desk, we help the world’s most sophisticated marketers to connect with their audiences across every channel and device. Our platform combines data, transparency, and precision to help brands make smarter advertising decisions. We’re on a mission to create a better, more open internet that creates value for consumers, brands, and publishers alike. We’re proud of the culture that fuels this mission. Diverse experiences and perspectives make us stronger, and we work intentionally to create an environment where everyone feels respected, supported, and able to show up as their authentic selves. Each person at The Trade Desk contributes to the community we’re building and we’re committed to making it a place where people can do their best work and grow their careers with purpose. The Opportunity The Melbourne Independent Agency team—one of the fastest‑growing parts of our business—is looking for a Senior Account Manager to strengthen and grow key client relationships. You’ll combine technical depth with commercial instinct to help our clients navigate an evolving digital advertising landscape. You’ll manage a portfolio of independent agency accounts, uncover new opportunities, and translate data and insights into clear, strategic recommendations. Your days will consist of troubleshooting platform challenges, shaping campaign and planning strategy, and collaborating with cross‑functional teams to deliver exceptional customer service. What You'll Do Manage and grow a portfolio of clients Partner closely with the Trading team to grow existing portfolio and support the seamless onboarding of new customers Collaborate with the Business Development team to uncover opportunities to grow current accounts Become an expert on The Trade Desk’s platform and products, providing insights and best practice recommendations to to improve campaigns Provide ongoing client training as new platform features and products emerge Work with Product Management to help define features and drive enhancements to The Trade Desk platform Create training, best practices, and sales materials What You Bring to the Table 6+ years of experience in digital advertising & client-facing roles Robust technical background, ideally gained within a DSP, SSP, online publisher, agency, MarTech provider or other online advertising role Strong interpersonal skills – you can manage challenging conversations with clients, feel comfortable giving feedback, and deliver outstanding customer servic Ability to transform large data sets into clear insights and recommendations Strong troubleshooting, analytical, and problem-solving skills, along with an ability to collaborate cross-functionally in a fast-paced, high-growth environment A resourceful approach to solving complex client issues, even when information is incomplete or priorities shift A proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies Excellent time management skills, with the ability to prioritise and consistently meet deadlines High attention to detail & process-driven approach to delivering quality work Have a naturally curious mindset – you enjoy digging into data, understanding the ‘why’ and uncovering insights that drive action The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.

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Responsibilities

The Senior Account Manager will be responsible for managing and growing a portfolio of independent agency clients, partnering with internal teams to drive growth, and translating data into strategic recommendations. This role involves troubleshooting platform challenges, shaping campaign strategy, and collaborating cross-functionally to ensure exceptional customer service.