ABOUT US

Recognized among Pittsburgh’s 2024 Top Workplaces and Fastest-Growing Companies, Wolfe has been a leader in the Gift Card and FinTech sectors for over 25 years. We power gift card programs for national merchants like KFC. Our flagship consumer brand, PerfectGift.com, enables customers to create customized gift cards.
We are a fast-paced environment, like kayaking down a white-water river, not canoeing on a lake. Learn more about our company culture, core values, and industry recognition on our career page (https://wolfe-llc.breezy.hr/).

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
• 5+ years of account management or partner management experience, ideally in gift cards, prepaid, retail, or consumer products.
• Proven success in managing client relationships and driving revenue growth.
• Strong negotiation, communication, and presentation skills.
• Analytical thinker with proficiency in MS Office suite.
• Ability to balance multiple brand accounts and projects in a fast-paced environment.
• Self-motivated and driven problem solver.

ROLE SUMMARY

We are seeking a dynamic and relationship-focused Gift Card Account Manager to oversee a portfolio of brand partners within our gift card distribution network. This role is responsible for managing and growing partnerships with leading restaurant, retail, entertainment and lifestyle brands, ensuring that their gift card programs achieve maximum performance across our retail, digital, and B2B channels. The ideal candidate is skilled at client management, program optimization, and sales growth, with deep knowledge of the gift card and prepaid industry. This is a 5-day on-site role in Pittsburgh, PA.

Success in this role will be measured by the ability to establish trusting relationships and retain and grow gift card revenue for multiple high-value merchant clients. Example expectations include but are not limited to:

• Lead 5 - 7 existing brand partner relationships, including 1-2 in-person business review meetings per partner annually.
• Manage all aspects of the brand’s gift card program, including in-store, online, third-party, and business-to-business (B2B) channels.
• Manage and track sales metrics by channel and consistently achieve annual revenue targets.
• Develop client-approved marketing plans within established budgets and with on-time and accurate execution.
• Identify new opportunities for distribution expansion, including physical retail, loyalty programs, bulk sales, and emerging digital platforms.
• Advocate for partners by ensuring internal operational, development and customer service issues are resolved in a timely manner