Senior Account Relations Coordinator at American Fidelity Assurance

Charleston, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

125000.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Analytical Skills, Microsoft Office, Enrollment Systems, Billing Knowledge, Organizational Skills, Communication Skills, Interpersonal Skills, Teamwork, Problem Solving, Attention To Detail, Software Adaptability, Sales Skills, Relationship Building, Training Skills, Presentation Skills

Industry

Insurance

Description

‎ American Fidelity Assurance is now looking for an Account Manager in your area. Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong, long-term relationships with businesses and develop specific, needs-based recommendations for their employees, highlighting the benefits of American Fidelity’s insurance portfolio. We Offer Company car with gas card Paid travel expenses (company credit card) base salary + uncapped commission + additional bonus potential International Sales Award Trips First year income potential between $82,000 to $125,000 Consistent six figure income opportunity within 3-5 years 401k with company match Defined territory Multiple sales career path options Consistent, standardized training designed for new Account Managers Comprehensive benefit package including multiple medical, dental, vision and supplemental insurance plans. Primary Responsibilities Focus on growing and maintaining existing Business to Business accounts by one-on-one sales of worksite insurance products and services to the community Consult with current customers to provide value and meet financial needs Build strong relationships with customers and association executives Develop customized needs-based employee benefit packages through annual benefit enrollments and group presentations. New account development opportunities Company Perks: National Presence – American Fidelity conducts business within 49 states, employing salaried, career Account Representatives located across the country. Extended Training Program – Account Representatives participate in a structured, comprehensive training program including on-the-job training within your territory, Product and Sales Schools and online training. Tenure – More than Double the Nation Average with 30% of our salaried career Account Representatives have been with American Fidelity for 10 years or more. Defined Territory – Each Account Representative is assigned a territory to manage and develop new accounts. Company Overview: Founded in 1960, American Fidelity Assurance Company has grown to become one of the largest, private, family-owned life insurance companies in the United States. Focused on our core business, including disability income insurance, life insurance, and supplemental health insurance, American Fidelity has seen rapid and continuous growth. For more information on our company, visit www.americanfidelity.com. At American Fidelity, we believe that creating a culture of diversity, equity and inclusion, where all Colleagues can be their best to provide the best service to our Customers, is vital to our success. This means cultivating a workforce with wide perspectives and creating opportunities for engagement, learning and listening. If you’d like more information about American Fidelity’s privacy practices, please visit americanfidelity.com/privacy”. ‎ The Senior Account Relations Coordinator (SARC) is responsible for building and maintaining strong relationships with and providing dedicated support and issue resolution to VIP and high-profile employer groups within an assigned territory, with specialized focus on billing and customer service. The SARC acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round, providing solutions that meet customer needs, improving account retention and maintaining business goals. The SARC offers training and support to both internal and external customers related to administrative processes, tools and services, in order to maximize understanding and utilization by our customers and field staff. Experience and Skills: In lieu of Bachelor’s degree, position requires 3-5 years of job specific, customer service-related experience or Associate’s degree with 1-3 years of job specific, customer service related experience. Excellent customer service skills Advanced analytical skills Advanced proficiency with PC Windows-based software including Microsoft Office applications Advanced knowledge of specific systems which relate to enrollment, group set up and billing, including OIPA, Alegeus, Mainframe, OnBase, Afenroll Easily adapts to new software technology applications Strong organizational skills with proven attention to detail Outstanding and proven oral and written communication skills Demonstrated ability to communicate with all levels of leadership Proven ability to multi-task Excellent interpersonal skills Ability to work well in a team environment Corporate Careers | Sales Careers | Internships | APL American Fidelity is a certified Great Place to Work for All! No matter where you work in the organization, you have a chance to make a difference. Our culture focuses on helping Colleagues to be their best! We work hard to make a difference to our Customers and community, focus on teamwork and collaboration and always offer a different perspective - a different opinion. We want to meet you! Share your information directly with our American Fidelity recruiting team and join our talent pipeline! American Fidelity specializes in the education, public sector, automotive and healthcare industries with products like group and individual life, health and annuity services as well as other financial security products and services. We’re focused on offering a different opinion to our Customers – making things easier for them by providing benefits administration and education. For our policyholders, we help provide financial security through our benefit offerings, which provide coverage for some of life’s worst events – cancer, accidents, critical illnesses, death and more – and for some of life’s best – childbirth, retirement and more. Learn more about us!

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Responsibilities

The Senior Account Relations Coordinator is responsible for building and maintaining relationships with VIP employer groups, focusing on billing and customer service. They act as a liaison between employer groups and internal departments to ensure a positive experience and improve account retention.