SENIOR ACCOUNTS RECEIVABLE OFFICER

Kansas City
Finance & Legal – Finance & Legal /
Full-time Permanent /
Hybrid
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SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.
SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often!

THE ROLE

We’re seeking a Senior Billing Specialist to join our Finance team. This is a high-impact role responsible for leading our billing operations, ensuring accuracy, and optimizing processes as we scale. You’ll work cross-functionally with Sales, Customer Success, and Engineering, playing a key part in delivering a world-class customer billing experience.

KEY RESPONSIBILITIES

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• Manage end-to-end billing processes including invoicing, adjustments, credits, and reporting

• Ensure accuracy and compliance of all billing transactions across systems
• Work closely with Revenue Operations and Sales teams to ensure correct billing terms and customer data
• Reconcile and troubleshoot billing discrepancies in a timely and customer-focused manner
• Own and enhance billing automation processes using Salesforce, NetSuite, and Excel
• Partner with internal stakeholders to support audits, reporting, and data analysis
• Identify opportunities to streamline workflows and improve billing performance metrics
• Advanced Problem Solving & Escalation Management - Serve as the subject matter expert and primary escalation point for all complex billing inquiries and disputes, working to resolve root causes and implement preventative measures.
• Commercial Collaboration - Partner with commercial teams (Sales, Legal, Solutions) to accurately translate complex deal terms and pricing models into billable configurations.