Senior Actuarial Manager at Manulife

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Actuarial analysis, Experience studies, SQL, R, Python, Data modernization, Power BI, Leadership, Stakeholder management, GLM, Mortality analysis, Morbidity analysis, Lapse analysis, Forecasting, Automation, AI-enabled analytics

Industry

Insurance

Description

Description The Experience Analytics Shared Service Center (XPSSC) plays a pivotal role supporting business units in their monitoring and experience study capabilities, as well as ensuring the Asia segment is future ready to adopt new technology, support sustainable quality growth in Asia, and our strategic priority of using AI to reimagine how we work and create value. The Senior Actuarial Manager/ Associate Director – Emerging Markets will lead the modernization initiatives for emerging markets. This includes initially supporting ADM (Actuarial Data Modernization), PBI monitoring dashboards build and subsequently conducting end to end study analysis for studies, monitoring and forecasting. Position Responsibilities Lead end‑to‑end lapse, mortality, morbidity experience studies for emerging markets, including scoping, data validation, analysis, recommendations, documentation, and audit readiness. Drive modernization of experience analytics, supporting ADM data modernization and shaping future study workflows, controls, and templates. Oversee quarterly and monthly monitoring, using PBI dashboards to explain trends, exceptions, and G/L impacts to senior stakeholders. Translate analytical results into clear business narratives, providing insights and actionable recommendations for pricing, valuation, and management teams. Engage regularly with BU Chief Actuaries and experience teams to gather feedback, align methodologies, and continuously improve XPSSC value delivery. Partner with IT and RAS/GFA teams to ensure data pipelines, dashboards, and analytical outputs meet actuarial needs and RAS/GFA governance standards. Champion consistency and best practices, maintaining standardized templates, documentation, and study methodologies across Asia. Identify opportunities for automation and AI-enabled analytics, reducing manual work and improving efficiency and insight quality. Manage, coach, and develop junior actuarial staff, providing technical guidance, performance direction, and professional growth support. Required Qualifications 7-10 years of actuarial experience Strong technical capability in experience study methodologies, GLMs, exposure/A‑E calculations, credibility, and trend analysis; proficiency in SQL, R, Python, or similar analytical tools. Demonstrated leadership experience, including coaching junior staff and providing technical oversight. Proven ability to engage and influence senior stakeholders, with clear communication skills to translate complex analytics into actionable insights. Experience working in modernizing data environments (e.g., data lakes, ADM/EDL, dashboards) is a plus. Preferred Qualifications: Hands‑on work in experience studies is a plus When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.

Responsibilities

The Senior Actuarial Manager will lead end-to-end experience studies for emerging markets, including mortality, morbidity, and lapse analysis. They will also drive modernization initiatives, oversee monitoring dashboards, and provide actionable insights to senior stakeholders.