To work together with the Admin Manager to ensure effective liaison between the Health Care Operation and Ophthalmology Outpatient service. Assist the Admin manager in Ophthalmology Control Tower. Responsible for dealing with telephone, fax, e-mail enquiries from GP surgeries, optometrists, consultants, and the general public which require a high level of patient confidentiality. Provide a comprehensive administrative support to the whole of the Outpatient service including Urgent referral clinics, Macular service and Orthoptic service.
Be responsible for setting up of assessment clinic templates and maintain accurate clinic coding of activity. Follow up action in ensuring follow up appointments after treatment. Operate and update various IT systems and software, used for the screening programme. Deal with internal and external post promptly and appropriately.
To assist in the data collection for audit of clinical governance and any national data collection systems. Increase knowledge of IT systems and requirements for the service as they become available. Develop and maintain trust approved departmental databases as they become available. Manage the screening service diaries ensuring optimum use of capacity.
To maintain and develop office systems and regularly review office procedures recommending changes as appropriate to improve efficiency. To assist in the maintenance of adequate stock and equipment levels by processing orders, checking goods received against orders, processing invoices for payment and the correct and orderly storage of stock and equipment

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