• Communicating and sharing knowledge with other team members

• Developing personal skills to meet both individual and team needs
• Take the initiative to ensure that work processes, procedures and systems are effective and efficient while ensuring practices are aligned to established corporate standards of professionalism and accuracy
• Maintain focus on excellent customer service delivery standard

JOB PURPOSE:

Provide timely and effective administrative support to the specific contract. Assist in the delivery of certain scheduled or ad hoc work functions and provide a range of support duties to ensure that all deliverables are met on time and with a high level of accuracy.

WHAT YOU’LL DO:

• Scrutinise all support documentation for correct coding and cost allocations for data capturing. Input data onto computer system in the prescribed fields.
• Ensure high level of input accuracy to rigidly maintain data integrity.
• Draw regular and customised data reports from the system using Microsoft Excel and Power BI.
• Ensure up-to-date training on the system applications by attending training courses or by self-taught modules
• Assist in training other system users.
• Attend to all related queries from internal as well as external clients within the laid-down timelines either by phone or in writing and ensure high level of customer satisfaction.
• Ensure all suppliers and subcontract invoices are processed and settled on time.
• Assist with general office duties such as, stationary stock control, refreshment orders, relief functions for switchboard or reception, preparation of ad hoc reports, maintaining the filing and archive systems, scanning of critical back-up documentation, checking and dispatching of bulk invoices etc.
• Compile spreadsheets in Word or Excel format for any non-standard reporting.
• Contribute to the effective working of the Mobilisation team by:
• Identifying with and participating in the attainment of team objectives and priorities.

• Communicating and sharing knowledge with other team members

• Developing personal skills to meet both individual and team needs
• Take the initiative to ensure that work processes, procedures and systems are effective and efficient while ensuring practices are aligned to established corporate standards of professionalism and accuracy
• Maintain focus on excellent customer service delivery standards