 Keep records of customer interactions, process customer accounts and file documents

 Follow communication procedures, guidelines and policies

Requirements and skills

 Proven customer support experience or experience as a Client Service Representative

 Track record of over-achieving quota

 Strong phone contact handling skills and active listening

 Customer orientation and ability to adapt/respond to different types of characters

 Excellent communication and presentation skills

 Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time