We are looking to recruit a Senior Administrator / Senior Coordinator to manage bookings and handle customer enquiries. The work is highly rewarding, providing vital support to schools and being part of a successful growing company. You will be joining our friendly and vibrant office-based team of twenty people and two dogs, working from a modern and comfortable office, five minutes from the centre of Oakham.
You do not need specific qualifications but you should have proven experience working in an office environment. You will be able to confidently communicate with stakeholders of all levels and have excellent verbal and written communication skills.

Full training will be provided on main duties and tasks:

• Effectively negotiate customer contracts
• Liaising with candidates to check availability and suitability for roles
• Handling customer calls and responding to emails
• Maintaining ongoing customer relationships with schools and trusts
• General administrative support

Your principal role will be to respond to new school enquiries, take details from the customer and then to assign the role to our nearest available candidate. You will need to have excellent verbal and written communication skills and a confident phone manner.
We are looking for a people person who likes talking to people and who enjoys building relationships with both colleagues and clients.
As part of a growing company you will be expected to get involved with any aspect of the business requiring attention and to support other members of the team, giving you plenty of variety.

Personal qualities and skills:

• Excellent written and verbal communication skills
• Interpersonal skills
• Organisational skills
• Great attention to detail
• Proficient using IT/computers

TIB Services is the UK’s only specialist school estates recruiter, working with over 2,000 schools and trusts to source temporary mid- and long-term contract staffing of Site Managers, Site Staff and Caretakers. Most of our 8,000 candidates have backgrounds in the emergency services, military and engineering. We thoroughly vet all candidates including an interview, gathering of documents, references and an Enhanced DBS check.
The company is planning significant expansion over the next 12-24 months, providing lots of opportunity for the right person to progress their career and to grow with the company. This is an office based role.
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Enhanced maternity leave
• Free flu jabs
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Paid volunteer time

Ability to commute/relocate:

• Oakham: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (required)

Experience:

• Administrative: 2 years (preferred)

Work Location: In perso

• Effectively negotiate customer contracts
• Liaising with candidates to check availability and suitability for roles
• Handling customer calls and responding to emails
• Maintaining ongoing customer relationships with schools and trusts
• General administrative suppor