SENIOR ADULT PROTECTIVE INVESTIGATOR - 60021362 at Florida Department of Agriculture and Consumer Services

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

41000.18

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interviewing Techniques, Observation Techniques, Research Skills, Service Needs Assessment, Report Writing, Fact-Finding, Legal Knowledge, Evidence Collection, Time Management, Relationship Building, Computer Skills, Crisis Management, Mentoring, Problem Solving, Patience

Industry

Government Administration

Description

Requisition No: 861209 Agency: Children and Families Working Title: SENIOR ADULT PROTECTIVE INVESTIGATOR - 60021362 Pay Plan: Career Service Position Number: 60021362 Salary: $41,000.18 or in accordance with DCF Salary Policy Posting Closing Date: 10/03/2025 Total Compensation Estimator Tool Senior Adult Protective Investigator Florida Department of Children and Families Hillsborough County, Tampa, FL Current employees will be compensated in accordance with the DCF salary policy. This is a professional position conducting confidential investigations of alleged abuse, neglect, self-neglect and financial exploitation of vulnerable adults. Conducts investigations regarding allegations of abuse, neglect, self-neglect and financial exploitation of vulnerable adults. Responds to reports from the Florida Abuse Hotline by preparing for investigation, reviewing all prior history, reviewing criminal history checks, and contacting the reporter (when available). Commences all adult abuse, neglect, exploitation and self-neglect investigations with a face-to-face contact with the victim within the assigned priority time frames. Visits all adult victims or ensure a diligent effort made to locate the victim within assigned priority time frames. Prepares and maintains adult abuse, neglect, exploitation and self-neglect reporting records/documentation in accordance with department and program policies and procedures on: a) Completes victim assessment on all victims received from the Hotline, unless victim cannot be found b) Completes capacity to consent or refuse services form on all victims c) Contacts collateral contacts such as the state attorney, law enforcement, medical personnel, neighbors, relatives, guardians, or other individuals having knowledge of the situation d) Collects evidence to support findings through interviews, observations, and records (i.e medical and financial). Determines findings of allegation(s), documents rational for findings and all decisions made during the investigation, and makes disposition for each investigation report. Preparation of required reports for court and the attendance at those court and referral, counsels, explains, advised, arranges appointment and listens to the client's concerns 100% of all reports of adult abuse, neglect, exploitation and self-neglect are closed and documented in the Florida Safe Families Network (FSFN). Maintains cooperative working relationships with organizations and other agencies involved with adult protective investigations such as community based providers, law enforcement, medical personnel, schools and other community/agency resources, including appropriate and timely follow-up on referrals and obtains available information from departmental background checks through Hotline criminal background re-checks and other program components to include Agency for Persons with Developmental Disabilities (APD), Substance Abuse/ Mental Health (SAMH), Department of Health (DOH), and Economic Services and Agency for Health Care Administration (AHCA). Serves as a mentor to unit adult protective investigators. Responsible for mentoring new adult protective investigators by taking them out to shadow prior to preservice training, orientation to community and state agency partners, and serves as the new API’s mentor and contact during the probationary period. Keeps the API supervisor, Operations Program Administrator, and APS region program office informed of potential issues including staffing, need for additional training, and higher level coaching of unit staff. Assesses the need for emergency intervention and/or on-going services for all victims in accordance with the protective investigations policies and operating procedures. Arranges and participates in all staffing for clients referred for early services intervention and protective supervision. Refers vulnerable adult(s) to appropriate services providers as determined by the investigation which may be initiated at any point during the investigation. Attends scheduled in-service and/or pre-service training as required. Participates in conferences, staffing and meetings as required. Serves as the Acting Supervisor when the supervisor is unavailable by reviewing new intakes from the Florida Abuse Hotline for appropriateness; assigns investigations as appropriate; completes critical and thorough review of submitted safety assessments, 30-day reviews and closures timely. Keeps APS region program office informed of potential issues including staffing, and need for additional trainings. Knowledge, Skills, and Abilities: Experience in emergency, tactical or customer/public complaint interactions utilizing communication technology, including basic computer and typing skills; Knowledge of interviewing and observation techniques; Knowledge of family dynamics and functioning; Skill in researching and utilization of internet sites to gather information; Ability to assess service needs and facilitate appropriate service delivery; Ability to write professional, accurate investigative reports; Ability to conduct fact-finding interviews; Ability to understand and apply relevant laws, rules, regulations, policies and procedures; Ability to collect and synthesize evidentiary materials; Ability to plan, organize and coordinate work assignments; Ability to actively listen, communicate effectively and establish and maintain effective working relationships with others; Ability to utilize computer systems and work in a paperless environment This work requires a high degree of tact, patience, and courtesy dealing with vulnerable adults. Incumbents in this class must be able to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls. The work requires independent judgment and initiative to complete field assignments. Typing and good time management skills are necessary for this job Candidate Profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume” in place of entering work history. If you experience problems applying online, please call the People First Service Center at (877) 562-7287. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com. Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit https://www.myflfamilies.com/. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. We hire only U.S. citizens and lawfully authorized alien workers. Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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Responsibilities

The Senior Adult Protective Investigator conducts confidential investigations of alleged abuse, neglect, self-neglect, and financial exploitation of vulnerable adults. This role involves preparing for investigations, conducting face-to-face contacts with victims, and maintaining documentation in accordance with department policies.