Senior Advisor- DevOps Platform at The Cigna Group

Bloomfield, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

201300.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Platform Support, Microsoft .NET, Web Based Solutions, Server Based Solutions, Container Based Solutions, Windows Systems, Networking, Security, SQL, Microsoft SQL Server, SSRS, SSAS, SSIS, Cloud Computing, Problem Solving, Agile

Industry

Hospitals and Health Care

Description

The job profile for this position is Infrastructure Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. About the Job The Reinsurance IT team supports critical data management and reporting commitments both internally and for The Cigna Group strategic partner. The team brings a diverse skill set and extensive experience to support complex data pipelines, policy data stores, and AWS cloud-based compute-intensive financial models. We are looking for an experienced IT Platform Support Senior Advisor to join the Reinsurance IT team to take primary responsibility for the technical operational environment supporting this business. The ideal candidate will have broad technical experience and a strong interest in learning. The IT Platform Support Senior Advisor will be the point of platform support for the development team and our business partners for technical issues. Business issue response is often time-sensitive and requires availability during East Coast normal business hours and occasional off-hours support during key business reporting periods. Key Responsibilities Serve as the primary platform support point of contact for engaging partner IT teams, technical issue resolution and response. Serve as the primary IT team contact for platform and infrastructure change to support new IT solutions, technical upgrades and enhancements, or security changes. Participate in all team Agile ceremonies and contribute to team solution delivery including solution architecture and design, testing, and deployment. Provide direct hands-on support for departmental business applications where needed including software installation and product upgrades. Serve as primary contact for IT SOX controls reporting. Requirements and Skills Bachelor’s degree in computer science, software engineering, or a related field. At least 5 years proven experience in a Platform Support or similar role. Experience working in a Microsoft .NET software development environment and supporting web based, server based, and container-based solutions. Expertise in windows systems, networking, and security. Experience with SQL and creating queries. Experience supporting a Microsoft SQL Server, SSRS, SSAS and SSIS environment. Solid understanding of cloud computing concepts. Excellent verbal and written communication skills and ability to communicate complex technical concepts effectively. Ability to work effectively in a team environment with a high degree of collaboration. Self-organized and able to manage and prioritize multiple projects simultaneously and be able to work under tight deadlines. Strong problem-solving skills and ability to troubleshoot complex technical issues. Organization savvy and comfort navigating IT and business organizations. Desirable Background working in a DevOps enabled delivery team and support for pipelines and tools. Experience with scripting languages including PowerShell or Linux shell scripting. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 120,800 - 201,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Responsibilities

The IT Platform Support Senior Advisor will serve as the primary point of contact for platform support and technical issue resolution. They will also participate in Agile ceremonies and provide hands-on support for departmental business applications.