Senior Advisory AI Foundry Architect at ServiceNow

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI, ServiceNow, Workflow Automation, Integrations, Consultative Workshops, Prototype Development, Technical Delivery, Sales Support, AI Use Cases, Agentic AI, LLM Integration, Process Automation, Scoping, Architecture Reviews, Technical Validation, Team Collaboration

Industry

Software Development

Description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description Summary As a Sr Advisory AI Foundry Architect, you are responsible for discovering, designing, and delivering high-impact Agentic AI POCs on ServiceNow for enterprise customers. You operate as an execution engine, shipping working prototypes in 3-4 week sprints tied to measurable business outcomes. You combine deep ServiceNow platform expertise with the ability to scope, design, build, and demonstrate working AI agents under compressed timelines. You are equally comfortable in architecture reviews with C-level sponsors and hands-on technical builds. What you get to do: Lead intake qualification and scoping workshops for POC engagements Design and execute end-to-end Agentic AI POCs on ServiceNow, from discovery to live working solutions, typically delivered in 3-4 week sprints Configure AI agents, integrate with enterprise data sources, and build reusable POC patterns and integration blueprints for team leverage Own technical positioning during sales cycles: conduct discovery to uncover AI use case fit, position AI products against customer challenges, and articulate POC outcomes to executive stakeholders Orchestrate AI engineers on platform delivery discipline, scoping evaluation, and POC delivery methodology Build and maintain reusable assets (prompt libraries, agent templates, reference POCs, integration patterns) that multiply team output Partner with Sales and delivery partners on opportunity qualification, technical validation, and post-POC implementation handoff Qualifications To be successful in this role, you have: Essential: 8+ years of presales technical delivery on enterprise SaaS platforms, with demonstrable track record of shipping outcome based solutions under compressed timelines Deep hands-on expertise with the ServiceNow platform: low/pro-code configuration, workflow automation, integrations, and the Now Assist / AI Agent capabilities Proven ability to scope and deliver working prototypes in 3-4 week cycles Experience in running consultative customer workshops to drive business critical use cases Strategic thinking about AI in enterprise workflows: ability to identify fit for purpose AI use cases and articulate business outcomes Nice-to-have: Experience with Agentic AI, LLM integration, or AI-driven process automation Track record of building and scaling reusable assets / frameworks across delivery teams Experience in APAC or global presales functions Travel as necessary. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible

Responsibilities

As a Senior Advisory AI Foundry Architect, you will lead the design and delivery of high-impact AI proofs of concept (POCs) on the ServiceNow platform for enterprise customers. You will be responsible for scoping, building, and demonstrating working AI agents within compressed timelines.