At Microsoft, we are committed to empowering every person and every organization on the planet to achieve more — including our people managers, and the Manager Excellence and Development team plays a pivotal role in enabling their growth. As we expand our reach, we are seeking a Senior AI and Social Learning Lead to help us scale our manager development experience through direct application of social learning models and AI skilling.
This individual contributor role reports to the Director, Manager Development and is responsible for designing and activating social learning and AI-powered solutions that increase the efficiency, reach and peer to peer development programs – without compromising quality or engagement. This key role will lead the development of scalable, data-informed solutions that elevate the manager experience at Microsoft while setting best practices, defining standards for the integration of social learning and AI into manager development at the company.
The Senior AI and Social Learning Lead develops, guides, and manages development programs and initiatives for managers at Microsoft by identifying organizational needs, securing resources, evangelizing with senior stakeholders, and prioritizing work. This role leads the implementation of core development programs and systems leveraging social learning and AI methodology as applicable. The Senior AI and Social Learning Lead represents their domain as a thought leader in their area when reviewing learning and development solutions and best practices in the industry with internal and external clients. This role works across audiences (e.g., businesses, segments, managers, HR etc.) to provide complex information by leveraging full subject-matter expertise. It also drives and builds on the collections, solutions and dissemination processes across audiences along established research-method guidelines.
Microsoft is a workplace unlike any other. We value innovation, inclusion, and impact—and we’re committed to helping our people grow. In this role, you’ll help shape the future of manager excellence and development at scale, ensuring that every manager has access to meaningful growth experiences to exemplify a standard of management excellence that creates clarity, enables high-performing teams and supports employees to thrive powered by the best of human insight and AI.

REQUIRED/MINIMUM QUALIFICATIONS:

• Master’s Degree or equivalent AND/OR 3+ years experience in talent development, human resources (HR), AI Skilling, Social Learning, or program/project management OR Vocational qualification or higher education degree (e.g., Bachelor’s Degree) AND/OR 5+ years experience in talent development , human resources (HR), AI Skilling, Social Learning, or program/project management OR equivalent experience.
• 2+ years of experience focusing on innovation and technology with demonstrated experience applying AI and social learning in HR, talent, or learning contexts.
• 2+ years of experience in translating complex AI capabilities into practical, human-centered solutions.
• 2+ years of experience with social learning models and familiarity with adaptive learning systems, personalization engines, or AI-driven content curation.

ADDITIONAL OR PREFERRED QUALIFICATIONS:

• Experience working in a start-up company or environment
• 2+ years experience managing large-scale or complex projects/programs
• Experience with process optimization, including mapping, redesign, and automation of workflows.
• Proficiency with Power BI for data visualization, reporting, and insight generation.
• Consulting skills and executive presence, with the ability to influence and communicate effectively across levels.
• Demonstrated commitment to security, privacy and compliance.
• Experience with Microsoft AI tools (e.g., Copilot, Viva, Azure AI) or similar platforms.
• Background in design thinking, systems thinking, or behavioral science.
• Demonstrated commitment to inclusion, accessibility, and responsible AI.
• Passion for coaching, management and development
  Integrated Learning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft will accept applications for the role until September 11, 2025.
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations