Senior AI transformation Manager at MIRO STUDIO

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI Solutions, Business Transformation, Stakeholder Management, Change Management, Analytical Skills, Problem Solving, Communication Skills, Operational Experience, Customer Engagement, Strategy Development, Project Management, ROI Modeling, Workflow Design, Proof of Concept, Enterprise Solutions, Collaboration

Industry

Software Development

Description

About the Team CAIT team sits under Miro’s Chief Transformation Officer and reports directly to our CEO. We are responsible for testing and rolling out Lighthouse AI Transformation Programs with Miro’s largest customers. The team plays a crucial role in helping our customers transform their businesses by bringing the full power of Miro’s multi-player collaborative AI Innovation Workspace to customers’ environment. Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in the office as our baseline. About the Role We are looking for a highly motivated Customer AI Transformation Manager to join Miro’s Customer AI Transformation (CAIT) team to drive AI transformation engagements with some of our largest & most strategic customers. The role will lead lead pre-sales efforts and projects to implement AI Transformation programs using Miro AI solutions for customers through bootcamps, prototyping, piloting and scaling of AI solutions across the customer organization. An experienced Customer AI Transformations Manager will be focused on applying AI solutions to transform and automate business processes for leading enterprises. The role engages directly with C-level executives to identify high-impact opportunities, implement enterprise-grade AI solutions, and deliver measurable outcomes. Positioned at the intersection of strategy, operations, and technology, it requires strong domain expertise and the ability to guide complex, AI-enabled change programs. What you’ll do Partner with C-level executives to identify high-impact AI transformation opportunities and develop comprehensive implementation strategies Conduct research and analysis to create compelling business cases with detailed ROI models and success metrics Design AI/ML-enabled workflows and lead proof-of-concept development to validate solutions before full-scale deployment Manage complex stakeholder relationships and drive change adoption across large enterprise organizations Lead end-to-end implementation of AI solutions, ensuring process automation delivers measurable efficiency gains Contribute to thought leadership through publications, industry events, and best practice development What you’ll need 6+ years of experience in strategy/operations roles in a SaaS/tech company requiring a blend of analytical, strategic, and cross-functional work. Experience in strategy / management consulting is a plus Strong understanding of the work of Sales, Customer Success and Solutions Engineering work in a B2B SaaS environment Track record of executing on "0 to 1" projects: experimental mindset and ability to test & learn Strong operational and change management experience, with a track record of driving complex projects with multiple stakeholders to success Excellent problem solving, analytical, written and verbal communication, and interpersonal skills Ability to interact effectively across the organization including with senior executive Experience working with customers on solving real life problems under tight deadlines What's in it for you Competitive equity package Health insurance for you and your family Corporate pension plan Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: Youtube: https://www.youtube.com/@lifeatmiro Blog: https://miro.com/careers/life-at-miro/all/ Instagram: https://www.instagram.com/mirohq/ At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

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Responsibilities

The Senior AI Transformation Manager will drive AI transformation engagements with Miro’s largest customers, leading pre-sales efforts and implementing AI solutions. This role involves partnering with C-level executives to identify opportunities and manage complex stakeholder relationships.