Senior AI Workflow & Automation Product Manager at Delivery Hero

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, AI, Automation, Data-Driven, Cross-Functional Collaboration, Operational Efficiency, Governance, Prioritization, Agility, Entrepreneurial Mindset, Structured Thinking, Decision-Making, Metrics Tracking, AI Technologies, Product Discovery, Value Measurement

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia into one organization, to better unlock synergies and accelerate growth. A new unified Data & Analytics team is a part of this transformation, with the mandate to elevate talent density, standardize methods and tools and elevate the decision-making culture in our business. Job Description We are seeking for a Senior Product Manager to define and execute our AI-enabled workflow automation strategy from the ground up. In this role, you will identify key workflows to automate by engaging with internal customers and business stakeholders, and then work with cross-functional teams to deliver high-impact solutions. The ideal candidate is an entrepreneurial, first-principles thinker who lives and breathes AI, thrives on ambiguity, and can bring structured product thinking to a variety of domains to deliver real business value rapidly. Think 0-1 product building mindset vs. building for scale! As a Senior Product Manager, you will: Define the AI platform strategy – balancing feasibility, business impact & adaptability (given the pace of evolution in the space). This will involve identifying opportunistic areas for impact, with a focus on operational efficiency gains, while also exploring new growth avenues by leveraging LLMs and other AI technologies to achieve previously unattainable outcomes. Establish AI governance, intake, and prioritization – ensuring we solve real, high-value problems for the business across functions such as Commercial, Quick Commerce, Service Operations, and Logistics. Collaborate with data & analytics, business functions & analytics/data engineering to deliver secure, scalable, and compliant AI solutions with speed and agility. Define and drive adoption of AI products and automations, making measurable improvements in efficiency and decision-making, and tracking key business metrics. Communicate clearly at every level—from C-suite to builders—bringing everyone along on the journey. Reporting to the Senior Director of Data & Analytics, this is a demanding, high-impact role for an exceptional AI Product Manager. Qualifications Around 5+ years of Product Management experience (preferably in AI/ML/automation), with a passion for building 0–1 solutions. Structured PM toolkit: expert in product discovery, prioritization, feasibility, and value measurement, with a strong focus on delivering measurable business impact. Demonstrated ability to ship data-driven and AI-powered products into production rapidly and iteratively, ideally in a cross-functional or platform environment. Proactive, entrepreneurial mindset with high standards, strong judgment, and the grit to solve hard problems with speed and agility. (Bonus) You can showcase AI-enabled products you have built (i.e vibe coded solutions). Additional Information Find out more about our Data Analytics folks here: Turn insights into impact! Looking for a career in data analytics? This could be the opportunity for you! What we offer: A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. Other benefits include free food, health and dental insurance, and learning and development opportunities! foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017. In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 17 markets in both regions.

Responsibilities

Define and execute the AI-enabled workflow automation strategy, identifying key workflows to automate and delivering high-impact solutions. Collaborate with various teams to ensure the delivery of secure, scalable, and compliant AI solutions.