Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Learn about the Danaher Business System which makes everything possible.
Discover how our diverse, talented people are leading the way in harnessing collective power of science, perspectives and passion to partner with our customers to solve their most critical challenges – and how you can play your part in our world-class team as a Senior Analyst.
We are looking for an experienced and proactive Collections Senior Analyst to join our team. In this role, you will manage a portfolio of accounts, handle complex collection issues, and contribute to the development and implementation of effective collection strategies. You will work closely with customers and internal teams to ensure timely resolution of outstanding payments. This role supports North America time zone and working days.
This position is part of the Order to Cash Department, Pall Center for Financial Services (CFS) and will be in Petaling Jaya, Malaysia.

THE ESSENTIAL REQUIREMENTS OF THE JOB INCLUDE:

• Education: Associate’s degree in Accounting, Finance, Business Administration, or a related field; Bachelor’s degree preferred.
• Experience: 3 to 5 years of experience in collections or a similar financial role, with a proven track record in managing accounts and resolving complex issues.
• Skills:
• Advanced communication, negotiation skills, strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Ability to handle sensitive information with confidentiality and professionalism.
• Working shift: *This is in line with your appointment role to support the US team.
• Daylight Saving - from 8.00pm to 5.00am or 11.00pm to 8.00am MYT
• Non-Daylight Saving – from 9.00pm to 6.00am or 12.00am to 9.00am MYT

IT WOULD BE A PLUS IF YOU ALSO POSSESS PREVIOUS EXPERIENCE IN:

• Operating knowledge of ERP system – Oracle.
  Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
  Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
  For more information, visit www.danaher.com.
  At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

• Oversee and manage a designated portfolio of accounts, including high-value and complex cases. Monitor account statuses and implement effective collection strategies. Address and resolve billing disputes, discrepancies, and customer complaints. Escalate issues to senior management when necessary.
• Engage with customers via phone, email, and written correspondence to follow up on overdue payments, negotiate payment plans, and resolve issues. Work closely with other departments, such as Sales and Customer Service, to address account issues and provide comprehensive solutions. Facilitate communication between customers and internal teams.
• Prepare and present detailed reports on collection activities, account statuses, and aging reports. Analyze trends and suggest improvements to collection processes.
• Contribute to the development and refinement of collection procedures and policies to enhance efficiency and effectiveness.
• Ensure all collection practices adhere to company policies, industry regulations, and legal requirements.