Senior Analyst, Customer Success at NielsenIQ

Nakano, , Japan -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Data Storytelling, Client Engagement, Business Acumen, Microsoft PowerPoint, Microsoft Excel, Statistics, English Fluency, Japanese Fluency, Report Creation, Data Visualization, Project Management

Industry

Software Development

Description

Job Description About NielsenIQ Customer Success Customer Success at NielsenIQ Japan is a modern, dynamic team transforming how we serve clients. We combine data, analytics, and human expertise to deliver actionable insights that drive growth. As the key link between NielsenIQ and our clients, we ensure exceptional service and delivery—building trust and long-term partnerships. This role is perfect for someone passionate about data storytelling, client engagement, and delivering measurable business impact. What You’ll Do Analyze and interpret data: Transform sales and consumer data into meaningful insights that inform client decisions. Create compelling reports and presentations: Build narratives that highlight category trends and provide actionable recommendations. Visualize data effectively: Summarize findings using tables, charts, and graphs. Ensure data accuracy: Review datasets for errors and inconsistencies. Collaborate with clients: Engage in discussions on analysis design and explore business opportunities with client stakeholders. Drive efficiency: Manage projects independently, ensuring timely and cost-effective delivery. Inspire and support peers: Contribute to team objectives and foster a collaborative, knowledge-sharing environment. Qualifications Bachelor’s degree from a reputable university. Strong analytical and business acumen, with an understanding of growth and brand strategy. Excellent communication and presentation skills, with the ability to tell stories through data. Comfortable working independently in a digitally enabled environment. Proficient in Microsoft PowerPoint and Excel; retail or POS data experience is a plus. Basic knowledge of statistics is an advantage. Fluent in English and Japanese (written and spoken). Additional Information Career Growth & Learning Opportunities At NielsenIQ Japan, your career is a journey of continuous learning and advancement: Structured Learning Programs: Access to global training on analytics, visualization, and client engagement. Mentorship & Coaching: Receive guidance from experienced leaders. Cross-Functional Exposure: Collaborate across markets and business units. Clear Growth Path: Opportunities to advance into senior roles in Customer Success, Analytics, or Client Consulting. In addition, career paths include transitioning into Sales, Thought Leadership, or Product Management roles. Global Mobility: Engage in regional and international projects, communities, and share best practices with Customer Success teams abroad. Why Join Us? Innovative Culture: Work in an environment that values creativity and entrepreneurship. Digital Excellence: Leverage cutting-edge tools to deliver impactful insights. Future Shapers: Be part of a team that drives the future of consumer analytics and market intelligence. Market Leadership: Provide trusted POS data for Japan’s consumer electronics channel, recognized as the industry currency. Client Diversity: Collaborate with global enterprises and leading local consumer electronics and IT companies, gaining exposure to diverse business challenges. Ready to take center stage in the digital transformation of Japan’s market? We can’t wait to meet you! Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Responsibilities

Analyze sales and consumer data to provide actionable insights and compelling narratives for clients. Manage client relationships and project delivery to drive business growth and efficiency.