Job Description

• Great opportunity to support our Qantas Digital & Customer Experience business unit
• Contribute and develop your analytical skills, to make recommendations of significant commercial and customer value
• Full-time permanent position based at our Head Office in Mascot, Sydney

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.
As the Senior Analyst, Digital Investment, you will identify, develop and drive the analysis that supports the investment and commercial decisions across the Digital and Purchasing Experience portfolio. You will be responsible for executing data-driven investigation, assessment and tracking to ensure the success of strategic initiatives that play a crucial role in our digital and customer experience offering.
In this role, you will work closely with the Investment Manager, to assist with budget management and procurement activities, facilitate effective senior leadership meetings, and produce research, reporting, and recommendations on key customer and digital projects, or in response to ad-hoc requests.
To be successful in this role, you will be required to engage and collaborate with internal stakeholders across the Qantas group, in addition to developing strong relationships and influence across business functions and reporting structures. You will possess the ability to effectively gather, synthesise and communicate commercial analysis, coupled with the ability to proactively manage multiple projects with a high-level of initiative, judgement and problem-solving skills.

You’ll have:

• Tertiary qualifications in Commerce, Business, Finance or a related discipline.
• Experience in a Commercial, Digital, Customer or Professional Services environment, we support development, so excellent academics and motivation are more significant than the length of experience
• Critical analysis, problem-solving and decision-making skills, with experience in driving business performance and developing commercial insights and recommendations
• Data analysis, forecasting, financial/commercial modelling, benefit estimation and pack creation skills
• Strong ability to communicate (both in written and verbal from) and present to senior stakeholders, with a high level of commercial acumen
• Excellent interpersonal skills to collaborate and contribute, working with various stakeholders and prioritising several competing tasks
• Experience in driving results in a fast-paced and continually changing environment
• Experience with Microsoft Excel, PowerPoint and PowerBI

Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close on the 21st of August
Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services

Please refer the Job description for details