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Senior Analyst at eClerx Career Site

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel Management, Facility Support, Vendor Coordination, Policy Compliance, Booking Management, Issue Resolution, Record Keeping, Stakeholder Management, Task Management, Attention To Detail, Problem Solving, Travel Queries, Logistics Coordination

Industry

IT Services and IT Consulting

Description

The Senior Analyst – Employee Travel & Facility Support will manage employee travel services, primarily car and hotel bookings, and provide limited facility support (10–15%). The role focuses on smooth travel operations, policy compliance, vendor coordination, and basic facility coordination to support office operations. Key Responsibilities Employee Travel (85–90%) Manage end‑to‑end car and hotel bookings for employees as per company travel policy Coordinate with cab vendors, hotels, and travel partners for bookings, changes, and cancellations Ensure timely confirmations and address travel‑related issues and escalations Ensure travel requests are approved and policy‑compliant Maintain accurate travel records, reports, and MIS Handle employee travel queries professionally and within timelines Support leadership travel, onboarding travel, and urgent business travel Facility Support (10–15%) Support day‑to‑day facility‑related coordination (basic vendor follow‑ups, requests, and issue tracking, housekeeping and security) Coordinate with internal teams for office logistics as required Assist with tracking facility requests and ensuring timely resolution Support the Admin/Facility team during high‑volume or critical requirements Experience & Education 3–6 years of experience in employee travel, admin operations, or corporate services Hands‑on experience with car and hotel booking processes Some exposure to facility or admin support is an added advantage Graduate in any discipline (MBA preferred but not mandatory, if applicable) Good communication (verbal and written) Vendor and stakeholder management skills Ability to manage multiple tasks and meet timelines Attention to detail and problem‑solving approach

Responsibilities

The Senior Analyst will primarily manage end-to-end employee travel services, focusing on car and hotel bookings while ensuring policy compliance and vendor coordination. Additionally, the role involves providing limited facility support, coordinating basic vendor follow-ups, and assisting with office logistics.