At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

POSITION SUMMARY

As a Senior Analyst, Financial Operations within the Pharmacy Benefit Management (PBM) organization, you will support initiatives in areas of underwriting, sales/account managers, business/financial operations. The overall objective of this position is to assist the Client Pricing Hub group in reconciling the Fee Authorization Form (FAF) and working the different teams within the PBM questions to a quick and accurate resolution.

Responsibilities include, but are not limited to:

• Responding to Sales/UW/Billing inquiries for Fee Schedule related tasks
• Tracking tasks through SalesForce management tool
• Hosting and communicating best practices with the account managers and Sales
• Actively participate in UAT of the FAF and Fee Schedule, in addition to communicating material changes to these platforms
• Researching and responding to high visibility inquiries and internal reporting to the different support teams
• Monitoring of the team general Salesforce intake for all submissions to the Fee Schedule group
• Providing guidance and assistance as needed in support of these inquiries and closing out these tasks
• Assisting with regular quality reviews and assessments, in addition to helping the teams within the department with day-to-day tasks in support of FAF and Fee Schedule development
• May also be assigned to special projects when needed

REQUIRED QUALIFICATIONS

• 2+ years of work experience in Business Administration, Accounting, Finance, or Health Care Management.
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• years of proficiency in Microsoft Office products including Excel, Word, Outlook, Teams, and OneNote.

PREFERRED QUALIFICATIONS

• Strong knowledge of the PBM, contracting and understanding of the RFP process.
• Experience working in Salesforce.
• Experience working in Fee Authorization Form (FAF).
• Outstanding verbal, interpersonal and written communication skills.
• Proven ability to collaborate across business lines to work towards enterprise goals and objectives.
• Accuracy, organizational skills, and attention to detail.
• Ability to work in teams and coordinate work efforts.
• Ability to manage multiple priorities.
• Experience working with finance and accounting principles.

EDUCATION

• Highschool Diploma/GED required.
• Bachelor’s degree preferred/specialized training/relevant professional qualification.

• Responding to Sales/UW/Billing inquiries for Fee Schedule related tasks
• Tracking tasks through SalesForce management tool
• Hosting and communicating best practices with the account managers and Sales
• Actively participate in UAT of the FAF and Fee Schedule, in addition to communicating material changes to these platforms
• Researching and responding to high visibility inquiries and internal reporting to the different support teams
• Monitoring of the team general Salesforce intake for all submissions to the Fee Schedule group
• Providing guidance and assistance as needed in support of these inquiries and closing out these tasks
• Assisting with regular quality reviews and assessments, in addition to helping the teams within the department with day-to-day tasks in support of FAF and Fee Schedule development
• May also be assigned to special projects when neede