Senior Analyst, Internal Controls at PayPal

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Compliance, Internal Controls, Project Management, Data Analysis, Communication, Collaboration, Problem Solving, Regulatory Requirements, Governance Frameworks, Process Improvement, Stakeholder Influence, Risk Assessment, Financial Services, Technology, GRC Tools

Industry

Software Development

Description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job monitors risk metrics, identifies issues, and recommends best practices for internal control processes, leads projects to enhance internal control effectiveness, analyzes business trends, develops strategies for process improvements, and ensures compliance with laws and regulations. Job Description: Essential Responsibilities: Identify issues and recommend best practices for internal control processes. Lead functional projects and programs to enhance internal control effectiveness. Partner with teams to analyze business trends and their impact on internal controls. Develop and implement strategies for process improvements within the internal controls function. Ensure compliance with laws and regulations through effective internal control measures. Expected Qualifications: 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: Key Responsibilities Responsible for the execution of risk management activities within Global Customer Services in collaboration with Business Unit Compliance (BUCO): Create and maintain risk and control inventories including Capabilities, Products, Processes, Legal Entity, Risks, and Controls Identify control gaps and remediate risks for all new regulatory and product changes across Service Experience Provide guidance to First Line on the execution of Process Assurance Monitoring and analyze results for risks to the business Drive execution of incident, complaint, and Risk Compliance Plan (RCP) remediation Monitor metrics for Risk Compliance Review (RCR) programs and ensure timely awareness and actions from Program owners as applicable Maintenance of Governance, Risk, Compliance (GRC) tool data for areas of responsibility Assisting the business and Coordination Services team with responding to Internal and External Audit and Testing Engagements (e.g., Second Line of Defense reviews, Internal Audits, Regulatory Examinations). Review and derive insights from key risk metrics for their business area, interpreting the data. provided through dashboards and reporting (such as reg exams, complaints, incidents, etc.). Provide assertions on risk exposure and articulate and present escalated risks to management. Maintain strong understanding of key risk management principles and PayPal products and services within area of responsibility. Requirements Degree in Business, Finance, Risk Management, or related field. Minimum 5 years of experience in risk management, compliance, or internal controls, preferably in financial services or technology. Strong knowledge of risk assessment methodologies, governance frameworks, and regulatory requirements. Ability to provide risk expertise through a practical, business‑oriented lens. Proven ability to solve complex problems with broad business impact and present sensitive information clearly. Strong project management skills with demonstrated success in leading cross‑functional initiatives. Excellent communication and collaboration skills, with the ability to influence stakeholders across a global, matrixed organization. Proficiency in MS Word, Excel, Visio, and PowerPoint; familiarity with GRC tools and risk dashboards is an advantage. Ability to multitask and manage competing priorities under demanding deadlines. Subsidiary: PayPal Travel Percent: 0 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. 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Responsibilities

The Senior Analyst will monitor risk metrics, identify issues, and recommend best practices for internal control processes. They will lead projects to enhance internal control effectiveness and ensure compliance with laws and regulations.