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Senior Analyst at KPMG

Bangalore, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Ticketing Tools, ServiceNow, Zendesk, Salesforce Service Cloud, HR Policies, HR Processes, HR Terminology, HR Operations, People Operations, Shared Services, Workday, SAP, SuccessFactors, Data Accuracy, Compliance

Industry

Business Consulting and Services

Description

Proposed designation : Contact Centre Senior Analyst – People Operations Role: Individual Contributor (Voice + Non-Voice) Reporting to Assistant Manager/ Manager Geo to be supported : US Shift : 6:30 PM to 3:00 AM

Responsibilities

This role involves serving as a Contact Centre Senior Analyst within People Operations, handling both voice and non-voice support tasks for US clients. The analyst will report to an Assistant Manager or Manager and operate during the evening/night shift.