Senior Analyst at KPMG India
Bangalore, karnataka, India -
Full Time


Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Tier 1 HR Support, Case Management, Ticketing Tools, HR Policies, HR Operations, People Operations, Shared Services, Workday, SAP, SuccessFactors, Oral Communication, Written Communication, Data Accuracy, Compliance, Process Orientation, Employee Query Resolution

Industry

Business Consulting and Services

Description
Proposed designation : Contact Centre Senior Analyst – People Operations Role: Individual Contributor (Voice + Non-Voice) Reporting to Assistant Manager/ Manager Geo to be supported : US Shift : 6:30 PM to 3:00 AM
Responsibilities
Provide Tier 1 HR support for US clients through voice and non-voice channels. Resolve employee queries by applying knowledge of HR policies and utilizing case management tools.
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