Senior Analyst, Project Success at Cint

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer-Facing Experience, Project Management, Microsoft Excel, Google Suite, Written Communication, Oral Communication, Detail Oriented, Self-Starter, Statistical Knowledge, Survey Design, Programmatic Sampling, Market Research, Accountability, Upsell Opportunities, Client Relationship Management, Troubleshooting

Industry

Software Development

Description

Company Description Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Job Opportunity The Project Success Analyst will be working with a technology leader in the market research industry specializing in online and digital methodologies. They will be responsible for managing and overseeing online research projects while developing and growing relationships with customers. The position plays a critical role for the organization as the primary client contact. As part of a global coverage team, the Project Success Analyst is responsible for ensuring customer satisfaction through enabling project delivery for clients, supporting client growth strategies, troubleshooting client concerns, communicating effectively and often with clients, and assisting in upsell opportunities. Candidates with high initiative and a hands-on/can-do approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company’s growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative and superior results are rewarded. This position is remote. Qualifications BA/BS Degree Minimum 2 years of customer-facing experience with proven ability to manage multiple complex projects under tight deadlines Proficient in Microsoft Excel and Google Suite Strong work ethic with self-motivated mindset and drive to achieve goals Ability to get on a call with the client and handle yourself professionally and competently Detail oriented, self-starter who is eager to learn new skills and concepts An innate sense of accountability, ability to provide proactive and thoughtful feedback Top quality and ability in written and oral communication in English, additional languages are highly beneficial High speed Internet connection to be able to communicate and conduct business worldwide Preferred Qualifications Knowledge of the online market research ecosystem Knowledge of programmatic sampling Survey design experience in Qualtrics, Survey Monkey, etc. Market Research coursework or experience Microsoft Excel certification Statistical knowledge or working knowledge or SPSS, STATA, SAS Ability to speak other languages in addition to English Benefits Competitive salary, commensurate with experience Comprehensive training and opportunities for professional growth and promotion Worldwide exposure to the biggest companies in the market research industry Company-provided laptop and other facilities to enable work from home We learn from each other’s experiences Stop and listen; every opinion matters We embrace diversity, equity and inclusion. Additional Information #LI-PU1 #LI-Remote Our Values Collaboration is our superpower We uncover rich perspectives across the world Success happens together We deliver across borders. Innovation is in our blood We’re pioneers in our industry Our curiosity is insatiable We bring the best ideas to life. We do what we say We’re accountable for our work and actions Excellence comes as standard We’re open, honest and kind, always. We are caring We learn from each other’s experiences Stop and listen; every opinion matters We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

Responsibilities

The Project Success Analyst will manage and oversee online research projects while developing and growing relationships with customers. They will ensure customer satisfaction through project delivery, support client growth strategies, and assist in upsell opportunities.