Senior Analyst - Quality Assurance at Gallagher

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Analysis, Insurance Domain Knowledge, Policy Auditing, Written Communication, Oral Communication, Interpersonal Skills, Critical Thinking, Accountability, Compliance Monitoring, Variance Analysis

Industry

Insurance

Description

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview We are hiring an Sr. Analyst to Quality Assurance process for ensuring the quality and effectiveness of business, products, and services within India business. The insurance placement & finance tasks process transactions for end-to-end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle, and the various actions required for New Business/Renewals, Mid-Term Adjustments, invoicing and reconciliation. How you'll make an impact Responsibilities Audit policies attached on the system, ensuring schedule on policy is accurately recorded and aligned with the clients’ requirements vs final placement slip or QCR Ensuring all the policies are accurately recorded and aligned with the clients’ requirements per IRDAI regulatory requirements Review policies placed Coordinate closely with brokers to ensure smooth auditing of all policies, maintaining clear communication and addressing issues promptly Highlight any variances immediately and get all the policies rectified to ensure efficiency Coordinate closely with brokers to ensure policy is placed accurately with correct values and wordings are listed in the slip Publish variance dashboards and effectively rectify policies within correct timelines Ability to think critically and make sound judgments based on the evidence presented Understanding of best practices in business processes and quality assurance Ability to work independently and as part of a team to achieve quality and compliance objectives Commitment to maintaining confidentiality and handling sensitive information appropriately Willingness to continuously learn and develop new skills to enhance audit effectiveness About you Qualifications Minimum 2-3+ year of experience of Quality Analysis in Insurance domain Any Graduate or Post Graduate with any Specialization Insurance Certification will be the additional advantage Skills and Competencies Technical Proficiency and Understanding of Insurance service Excellent Written and Oral communication skills Interpersonal skills Ownership and Accountability Insurance domain knowledge Additional Information Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve: Medical Insurance and Parental Medical Insurance Accidental Insurance and Life Insurance Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme Flexi Benefits Plan – Tax Savings Plans Educational expense reimbursement Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day Other benefits include: Employee Wellness Programs Training programs And more.. We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

Responsibilities

The role involves auditing insurance policies to ensure they align with client requirements and IRDAI regulatory guidelines. It also requires coordinating with brokers to rectify variances and publishing quality dashboards.