JOB SUMMARY

The Technical Systems Senior Analyst plans, administers improvements and engages in complex trouble shooting related to but not limited to Office 365, Exchange, Azure Active Directory, OneDrive, SharePoint online and MS Teams. The position is responsible for the stability, security and availability of the organizational Microsoft Office suite including email systems. Responding to complex tickets generated through the IT Department escalated from the Analyst, Technical Systems and from areas within the IT Department is a responsibility of the position.

QUALIFICATIONS

• Degree in Computer Science or related technical field from a recognized, post-secondary institution.
• Minimum of six (6) years of experience implementing Microsoft enterprise systems with Systems Center processes.
• MCSA, MSCE, MCTS or related Microsoft certifications is required.
• Broad understanding of core Microsoft cloud technologies and services, including: Azure AD, Azure IaaS/PaaS and Office 365, and core Microsoft technologies, including Active Directory, Exchange and Windows Server. Mastery of one or more of the following: Azure Event Hub, Azure Insights, Azure Key Vaults, Splunk, EMS/Intune, System Center (SCCM, SCOM, SCSM), and SQL.
• Practical knowledge of SMTP routing, Active Directory/LDAP, DNS, Mail Routing, Exchange and SMTP Troubleshooting.
• Powershell scripting experience.
• System and / or network integration experience.
• Remote monitoring tool experience.
• Ability to work effectively as a member of a team.
• Provides positive and proactive communications and customer service to users, vendors and other key stakeholders.
• Demonstrated commitment to continuous learning and professional development
• Working at any of UFV’s campus locations may be required.

Please refer the Job description for details