Senior Analyst, Xactly Administrator at Wolters Kluwer

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Xactly Incent Platform, System Configuration, System Upgrades, Dashboard Design, Report Generation, Incentive Compensation Administration, Data Integration, Data Quality Auditing, Calculation Accuracy, Process Optimization, End-User Support, Coaching, Mentoring, SQL, Sales Compensation Methodologies, Analytical Skills

Industry

Software Development

Description

Wolters Kluwer is seeking a motivated and talented professional as an Xactly COE Administrator to join a newly created Incentive Compensation & Planning COE. The COE will support 5 core divisions, approximately 55 subsidiaries, and 3,000+ sellers across 140+ countries. The COE will partner with the various Divisions & Business Units while remaining a strong partner to the Sales Transformation team within the Corporate Strategy, Innovation, and M&A Group. In this role, you will have an exciting opportunity to establish operational processes that align to best practice and support a COE team that administers 8 different Xactly instances for approx. 500 commission plans and consumes 90+ data inputs. The opportunity to deliver efficiency across the organization is unparalleled, and the COE's administration team is positioned to reimagine how we operate. You will partner with other COE Administrators to apply governing practices to the operational processes of commission calculations, oversee and partner with the business on monthly approvals, oversee multiple workflows, and be the face of commission to the respective Sales team(s). Responsibilities: Serve as a lead administrator for the Xactly Incent platform. Configure, maintain, and enhance Xactly to support changing compensation plans, rules, and organizational structures. Manage/support system upgrades, enhancements, and new feature implementations. Design and maintain dashboards and reports using Xactly and/or other external tools as needed. Ensure accurate and timely administration of incentive compensation plans. Manage data integration delivery & accuracy between Xactly and other internal systems (e.g. CRM, ERP, HRM). Monitor and audit data quality, system performance, and calculation accuracy. Maintain detailed documentation for audit and compliance purposes. Partner with cross-functional teams (e.g. Sales Ops, Finance, HR, Legal, IT, Xactly COE) to align policy, process, calculation, and system changes. Function as a liaison between business units and technical teams for configuration and process improvements. Process Optimization: Provide actionable recommendations to optimize sales processes and improve efficiency. Provide end-user support through issue resolution, training, and development of user documentation/job aids. Coach and mentor internal teams on Xactly best practices. Skills & Experiences: 3-5+ years in Sales Comp related responsibilities with knowledge of multiple ICM Platforms Bachelor’s degree in business, Finance, or a related field Xactly Administrator and Plan Configuration Certification(s), or ability to obtain after onboarding. Proven experience in sales compensation administration, governance, and/or technical design, with an understanding of compensation methodologies and functional best practices. Strong analytical skills with the ability to generate insightful analytics from complex data. Strong interpersonal skills, capable of building relationships across various teams. Experience managing and/or dispositioning incentive compensation related disputes & inquiries; or ability to interpret challenges from the sales organization and synthesize challenges while considering policies and processes. Ability to identify root causes of common disputes/inquiries or other related challenges, then recommending/delivering process/policy/technology changes that strengthens operational excellence. Experience managing document templates (i.e. Comp Plans & incentives) and executing for annual transitions, new hires, and role transfers. Proven experience calculating commissions and generating payroll submission files. Experience overseeing the Review process of commission calculation results; obtaining approvals as needed and remaining focused on fulfilling Payroll submission requirements. Ability to think strategically while considering tactical implications. Strong experience with PowerPoint and Excel Coding: SQL (beginner to intermediate) Nice to Have: Certifications from other ICM systems (i.e. Varicent, SAP-Callidus) Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Responsibilities

The role involves serving as a lead administrator for the Xactly Incent platform, configuring and maintaining it to support evolving compensation plans, rules, and organizational structures. Responsibilities also include overseeing commission calculations, managing monthly approvals, monitoring workflows, and acting as the primary contact for commission matters with sales teams.