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Senior Anti-Fraud Manager / Anti-Fraud Manager (Risk Management and Monitor at Bank of China (Hong Kong) Limited
, , -
Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Fraud Investigation, Transaction Monitoring, Dispute Case Investigation, Risk Management, Data Analysis, Rule Refinement, Procedure Development, Stakeholder Liaison, Digitalization Support, Credit Card Fraud, ATM Card Fraud, Merchant Acquiring Fraud, Communication, Statistical Knowledge

Industry

Banking

Description
Responsibilities: * Responsible for handling and investigating fraud cases related to credit cards, debit cards, acquiring merchants, and ATM cards; * Assist in transaction monitoring and dispute case investigations for credit card issuing operations, with responsibility for reducing credit card transaction fraud risks and responding to customers' inquiries regarding disputed transactions; * Follow up on abnormal transactions in credit card issuing, analyze prevailing fraud methods and trends in the credit card market, review and refine transaction monitoring rules based on fraud case data analysis; * Assist in developing procedures and monitoring mechanisms for handling suspicious transactions related to fraud; * Liaise with industry stakeholders and card-issuing institutions on fraud risk control to enhance transaction security and efficiency; * Support the coordination of digitalization initiatives in fraud risk management to strengthen overall anti-fraud capabilities and responsiveness; * Perform any other duties assigned by supervisors. Requirements: * Bachelor degree holder or above in Risk Management, Law, Law, Business, or Communications is preferred. * 2 years’ working experience in fraud investigation or law enforcement is preferred. * Strong statistical knowledge is required. * Good communication skills; Enthusiastic and energetic. * Good command of written and spoken Chinese and English. Fluent Mandarin will be an advantage.
Responsibilities
The role involves handling and investigating various types of fraud cases, including those related to credit cards, debit cards, merchants, and ATMs. Responsibilities also include assisting with transaction monitoring, analyzing fraud trends, and refining monitoring rules based on case data.