Senior AOD Case Worker at The Salvation Army

Nowra, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Assessment, Referral, Education, Support, Team Management, Coaching, Mentoring, Continuous Improvement, Documentation, Collaboration, Client Outcomes, Service Delivery, Crisis Management, Community Services, Aod Programs

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters: The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. About the role: As Senior Case Worker, this is your opportunity to be the backbone of our daily service delivery— supporting efficient day to day service delivery and ensure that case workers provide case management, assessment and referral, education, and support in accordance with TSA and service guidelines. Provide support to the team ensuring services are provided within our Model of Care. This is a full-time permanent role based in Nowra, NSW. Salary is based on the SCHADS Award, Level 5. How you will make an impact Deliver high-quality, person-centred services through education, interventions, group work, assessments, referrals, and case management. Develop and monitor individual treatment plans, maintaining accurate documentation and data in line with case planning procedures. Champion continuous improvement and innovation in service delivery. Oversee daily operations to ensure efficient and effective service provision. Maintain up-to-date knowledge of referral pathways and support options for clients. Collaborate professionally with internal and external services. Promote active service user participation and feedback. Provide line management and supervision to Case Workers. Foster strong, productive relationships within the team. Embed reflective practices to enhance client outcomes. Build team capability through coaching, mentoring, and training. Support team wellbeing and ensure a safe working environment. Assist with recruitment in partnership with the AOD Team Leader. Address performance and conduct matters with support from management. Represent the service through presentations to local organisations and stakeholders. Establish and maintain strong referral pathways to support positive client outcomes. Participate in sector and local area network meetings as required. What you will bring Minimum diploma level qualification in AOD, community services or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service, and study/development Relevant experience in supervising staff preferred A current NSW Driver’s License What We Offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution How to apply Be part of a team making a real difference. Your knowledge, lived experience, and leadership can help transform services for people across NSW. Please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

As a Senior Case Worker, you will support efficient day-to-day service delivery and ensure that case workers provide case management, assessment, and referral services. You will also oversee daily operations and maintain up-to-date knowledge of referral pathways and support options for clients.