Handling and resolving production incidents, acting as a point of contact for critical issues, and ensuring timely resolution to minimize downtime.
Implementing and maintaining application monitoring tools and dashboards to proactively identify and address potential issues before they impact users.
Managing and supporting application environments, including deployments, configuration changes, and performance tuning.
Working closely with various teams, including development, infrastructure, and business users, to ensure seamless application support and efficient problem resolution.
Creating and maintaining comprehensive documentation for applications, including support procedures, knowledge base articles, and runbooks

Please refer the Job description for details