Senior Application Operations Engineer at GE MOTORS

City of Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ERP Support, Application Operations, Incident Management, Root Cause Analysis, SQL, Unix/Linux, System Administration, Configuration Changes, Data Maintenance, Batch Processing, Integration, Change Management, Stakeholder Management, Documentation, Problem Solving, Business Analysis

Industry

Industrial Machinery Manufacturing

Description

Job Description Summary Responsible for support and enhancement of a legacy ERP application that underpins critical business operations. This role is hands-on, 5 Day a week office-based, and highly collaborative, working closely with operations teams, business users to ensure the ERP platform remains stable, secure, and fit for purpose while we gradually modernise surrounding systems. Job Description Company Overview: Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! Site Overview: GE Aerospace in Australia, has sites in Brisbane, Newcastle, Richmond, Bundamba, and Matraville. Since 2005, we’ve driven innovation and supported avionics, propeller, and power systems across a diverse range of aircraft platforms for our customers. At our Brisbane facility, you'll work with highly skilled technicians on cutting-edge technology for civilian and military aircraft. We are committed to developing early career talent through student-focused programs and fostering a culture of respect and community support. Be part of a team that values giving back and making a difference in the aerospace industry. Role Overview: Application Support & Operations • Own the day-to-day operational support of the legacy ERP application • Monitor system health, performance, and scheduled jobs/batches • Investigate and resolve application incidents, errors, and service interruptions • Perform root cause analysis and implement long-term fixes User & Business Support • Act as primary contact for ERP user queries, issues, and “how do I?” questions • Triage, prioritise, and resolve support tickets within agreed SLAs • Document and communicate workarounds and solutions in a user-friendly way • Conduct ad-hoc user training and knowledge-sharing sessions Maintenance & Enhancements • Implement configuration changes, small enhancements, and bug fixes • Support data maintenance activities (data corrections, reconciliations, imports/exports) • Assist with periodic upgrades, patches, and security updates where applicable • Maintain and improve scripts, batch jobs, and integrations with surrounding systems Collaboration & Stakeholder Management • Work closely with operations, finance, supply chain and other business teams using the ERP • Support the infrastructure, database, and network to resolve cross-domain issues • Collaborate with external vendors or support partners (where applicable) Governance, Documentation & Continuous Improvement • Maintain clear technical and operational documentation, Standard Work (SOPs) • Document known issues, FAQs, and support processes in a structured way • Identify opportunities to stabilise and streamline ERP-related processes • Contribute to risk, security, and compliance activities related to the ERP Required Qualifications: Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum of 2 years experience. Eligibility: Australian citizen. Technical Expertise: Experience supporting business-critical applications, ideally ERP or similar (finance, supply chain, manufacturing, HR, etc.) • Comfortable working with older/legacy technology stacks, such as one or more of: on-premises client-server systems, older relational databases, legacy integration tools, batch processing frameworks, or older programming languages (4GLs) • Strong skills in SQL for troubleshooting, data analysis, and data corrections • Familiarity with Unix/Linux servers, logs, and basic system administration concepts • Understanding of application operations, incident management, and change management processes Business Acumen: Strong problem-solving mindset and attention to detail Strong oral and written communication skills Strong business analysis and problem solving skills Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices Ability to interact at all levels of the organization and with other GE businesses Leadership: Excellent communicator, works well in a team environment, and welcomes challenges Self-starter with ability to manage multiple priorities in a fast paced work environment Strong problem solving and analytical skills demonstrated the ability to assimilate new information and understand complex topics At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate. Additional Information Relocation Assistance Provided: No At GE Aerospace, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. At GE Aerospace, respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.

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Responsibilities

The role is responsible for the day-to-day operational support, monitoring, and incident resolution for a legacy ERP application critical to business operations. This includes performing maintenance, implementing enhancements, and providing direct user and business support for ERP queries and issues.