We are looking for a candidate with networking/IT background willing to work as on-site application engineer. The on-site Engineer participates predominantly in the deployment, maintenance, performance, and monitoring activities. It is a diverse role that also encompasses elements of Infrastructure and application support in close cooperation with the authority’s representatives and KTC internal teams.

• Deliver end-to-end support for proprietary applications and COTS components, ensuring seamless functionality and addressing customer needs
• Manage and monitor network infrastructure, servers (200+), and systems daily to maintain high availability, security, and performance.
• As subject matter expert, performs in-depth troubleshooting and identifies resolution for complex issues within defined SLAs.
• Lead the deployment, configuration, and upgrading of applications of software releases to production and pre-production environments
• Develop scripts, automate workflows, and optimize system processes to improve reliability, performance, and efficiency.
• Proactively works to improve reliability, performance, and security of the ecosystem (professional services).
• Continuous system improvement, both quality and efficiency wise for application monitoring, overall system architecture, backup and roll-back plans, performance tuning and testing.
• Builds strong customer relationships and fosters collaboration with internal support & engineering teams.