WHO WE ARE

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

THE OPPORTUNITY

We are looking for an experienced Senior Applications Architect to lead the design, development, and implementation of complex digital experiences, with a strong emphasis on sophisticated eCommerce and web solutions. You will be instrumental in defining technical architecture strategies, driving platform evaluations and selections, and guiding cross-functional teams to build secure, scalable, and high-performing customer-centric solutions across various leading platforms, including Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, Shopify, and broader web technologies.
The ideal candidate will possess a deep understanding of both commerce-specific architectures and general web solution principles, demonstrating a passion for innovation and a proven ability to deliver integrated, cutting-edge solutions that propel business growth and elevate digital interactions across the entire customer journey.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or related technical field
• 8-10 years of experience in solution architecture, with a strong focus on both eCommerce and broader web solutions
• Proven hands-on experience designing and delivering solutions with at least two of the following commerce platforms: Adobe Commerce (Magento 2), Salesforce Commerce Cloud (B2C or B2B), BigCommerce, Shopify/Shopify Plus
• Deep expertise in general web architecture principles, including:
• RESTful and GraphQL APIs, webhooks, and microservices architecture.
• Headless commerce implementations and modern frontend frameworks (e.g., React, Next.js, Vue.js).
• Experience with various architectural patterns (e.g., event-driven, serverless).
• Strong understanding of performance optimization techniques, security best practices, and SEO considerations for web applications.
• Experience with composable commerce and MACH principles (Microservices, API-first, Cloud-native, Headless).
• Proficiency with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud infrastructure (e.g., AWS, Azure, GCP).
• Relevant certifications in one or more leading platforms (e.g., Adobe Certified Expert, Salesforce B2C Solution Architect, AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect).
• Exceptional communication, presentation, and client-facing skills, with the ability to articulate complex technical concepts clearly and persuasively.
• Demonstrated ability to mentor developers, lead cross-functional delivery teams, and foster a collaborative environment.

• Strategic Architectural Leadership: Define and document comprehensive technical architectures and solutions for diverse digital initiatives, encompassing both commerce and broader web applications, aligning with business objectives and long-term strategic roadmaps
• Platform Evaluation and Selection: Lead rigorous evaluations of various technology platforms, including leading eCommerce platforms (Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, Shopify) and other web solution frameworks, recommending best-fit solutions based on business requirements, scalability, extensibility, and total cost of ownership
• End-to-End Solution Design: Design and oversee the implementation of integrated solutions, ensuring seamless data flow and functionality across diverse systems (e.g., ERPs, CRMs, PIMs, OMS, payment gateways, marketing automation, content management systems)
• Technical Guidance and Mentorship: Provide expert technical leadership and mentorship to cross-functional teams (strategy, UX, development, QA, DevOps) throughout the entire solution lifecycle, promoting architectural best practices, code quality, performance optimization, and platform capabilities
• Subject Matter Expertise and Innovation: Act as a leading authority on various commerce and web technologies, continuously researching and evaluating emerging trends to bring innovative ideas and best practices to the team and clients
• Performance, Security and Scalability: Champion the design and implementation of solutions that prioritize performance, robust security, high availability, and long-term scalability
• Stakeholder Communication: Effectively communicate complex architectural concepts and tradeoffs to both technical and non-technical stakeholders, fostering understanding and buy-in