We are recruiting for an experienced, senior level applications engineer with a deep understanding of engineering/product and the ability to offer an ‘in house’ expert service to customers on products and applications.
You’ll already have previous tendering/CAD/Solid Works drawing experience.
The role offers significant benefits which include an excellent company pension scheme with up to 10% employer contribution, 24 days holiday per year plus public holidays and the option of a 9 day fortnight working pattern.
As Senior Applications Engineer, you will serve as the vital link between customers and our engineering teams.
Working from the UK office, you will partner with customers to understand their technical requirements and translate into bespoke solutions. Your role is to design, configure, and support applications, ensuring our products not only meet but exceed client expectations. You will work closely with sales, R&D and product management teams, blending deep technical know-how with strong commercial insights.
Key Responsibilities
- Collaborate with clients to gather and analyse their technical requirements, ensuring a clear understanding of application needs.
- Provide expert advice on how our products can be tailored or modified to address specific challenges.
- Serve as the technical point of contact for client inquiries from both technical staff and decision-makers.
- Deliver technical presentations and demonstrations to both technical and non-technical audiences.
- Conduct product demonstrations and technical presentations to showcase how our solutions address specific client needs.
- Prepare and present detailed proposals, quotations, and technical documentation in response to customer requirements and tender requests.
- Collaborate with the sales team to develop effective strategies for market penetration and customer acquisition.
- Work with internal teams to ensure smooth implementation and integration of solutions at client sites.
- Provide after-sales technical assistance and support, including product training and troubleshooting.
- Monitor performance metrics, ensuring the maintenance and calibration of deployed systems meet agreed specifications.
- Work with service teams to resolve technical issues effectively, enhancing customer satisfaction and retention.
- Assist in the design and customisation of products by conveying customer insights and technical requirements to R&D teams.
- Liaise with product development teams to help shape future product innovations based on market feedback.
- Participate in cross-functional meetings, ensuring alignment between client expectations and technical deliverables.
Technical proficiency:
- In-depth understanding of relevant engineering or scientific principles, with the ability to translate complex technical information into clear business benefits.
- Familiarity with process instrumentation and engineered solutions is advantageous.
Qualifications and Experience
- A Bachelor’s degree in Engineering, Applied Sciences or a closely related discipline.
- Advanced certifications or a Master’s degree are advantageous.
- A minimum of 3–5 years’ experience in an applications engineering or technical sales and support role, , ideally within industrial, environmental or instrumentation sectors.
- Previous experience in client-facing roles providing both pre-sales and post-sales support is highly desirable.
- Proven track record in successfully translating complex requirements into workable solutions.
- Demonstrated knowledge of measurement instruments and sensor technology.
- Familiarity with technical specifications, CAD and data analysis tools is beneficial.
Job Types: Full-time, Permanent
Pay: £40,000.00-£50,000.00 per year
Benefits:
- Company pension
- Free parking
Schedule:
- Monday to Friday
- No weekends
Work Location: In perso
Linked-in
Google