JOB SUMMARY

We are currently looking for three Senior Applications Operations Engineers to join our Technology & Service Operations function within the Digital & Technology group.
This is a full-time opportunity, on a permanent basis. The role will be based in 7-8 Wellington Place, Leeds, LS1 4AP. Please be aware that this role can only be worked in the UK and not overseas. We are open to requests for flexible working. Please discuss this with the recruiting manager before accepting an appointment.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.
This role may also be required to participate in the Agency’s out of hours on-call rota on a periodic basis. An on-call payment will be added to the salary depending on the frequency of participation in the rota.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

WHAT’S THE ROLE?

This role will either be work on discreet small projects to proactively maintain the applications that are in production or work on operational support and break-fix of our core IT business systems.

The roles will include (but not limited to):

• Incident management and technical problem solving and resolution
• System upgrades and patching
• Systems administration
• finding and implementing solutions to outdated processes
• remediation work based on results of audit and assessments
• Change management - code deployment and control

These are technical roles primarily working on Windows OS within Azure and on-prem virtualised estate.

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens
• Maintenance roles, particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required