Senior Area Head of Operations at Fresenius Medical Care

Muntinlupa, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Budget Management, Operational Excellence, Performance Management, Team Leadership, Change Management, Regulatory Compliance, Policy Adherence, Coaching, Stakeholder Management, Cost Effectiveness, Process Improvement, Data Analysis, Operations Oversight, Development Planning

Industry

Hospitals and Health Care

Description

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 112,000 employees. Our values guide how we work: We Care for our patients, each other, and our communities We Connect across teams and borders to deliver excellence together We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation SENIOR AREA HEAD OF OPERATIONS OVERALL PURPOSE OF JOB: Acts as a serving leader to direct, administer and oversee the day-to-day operations and activities of dialysis facilities and programs for Care Delivery Business in the Philippines. Contribute to the implementation of the International Care Delivery strategy by focusing on both high quality of service and cost effectiveness. DUTIES AND RESPONSIBILITIES: Strategic Planning and Execution, Budget Management, and Operational Excellence Communicate the local action plan; explain how this relates to the function's strategy and action plan, and the broader organization's mission and vision. Motivate people to achieve local business goals. Deliver elements of a strategic planning system with guidance from senior colleagues. Implement improvement and operational excellence measures in close collaboration with the CDI Regional Head of Operations, Country Head, and other supporting functions. Deliver a budget and conduct complex analyses on budget progress in/for CDI Philippines. Oversee clinic operational area with guidance from senior colleagues. Involves responsibility for development and delivery of operational measures. Develop medium- or long-term work schedules that enable CDI Philippines to achieve its business goals. Involves coordinating across multiple teams. Suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues. Organization Capability and People Management Manage and report on the performance of a substantial, diverse team in CDI Philippines. Set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these. Take appropriate corrective action where necessary to ensure the achievement of team / personal objectives. Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Identify, within the team, patterns of non-compliance with the organization's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate. Contribute to the management of partnering relationships with internal clients, building effective working relationships and providing high-quality professional services to support in delivering business strategy and plans. Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfil personal potential. Follow and comply with all relevant FME policies, guidelines, manuals and SOPs in the version as amended from time to time (“FME Policies”). Keeping updated about the current version of the FME Policies that are relevant for the role and integrate corporate values in daily business. Ensure and monitor that policies and services of the function are compliant with Compliance Framework. QUALIFICATIONS: Preferred Master's Degree or Equivalent Level in General Management, Finance, Clinic Management or similar area At least 3 years of experience that enables job holder to deal with the majority of situations and to advise others At least 3 years of experience of supervising and directing people and other resources to achieve specific end results within limited timeframes Professional experience in the pharmaceutical industry and/or medical technology is a benefit Highly experienced in clinic operations management and work allocation systems Personal competencies Functional Knowledge Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts. Let’s stay connected! Joining our talent network allows us to send you new job opportunities!

Responsibilities

This role directs, administers, and oversees the day-to-day operations and activities of dialysis facilities and programs for the Care Delivery Business in the Philippines, focusing on high quality of service and cost effectiveness. Key duties include strategic planning, budget management, implementing operational excellence measures, and managing team performance.