ABOUT THE TEAM:

The Real Estate Asset Management Team are a close knit team that support the bank by effectively managing short term loans from inception and providing efficient management of all properties in possession and under the management of LPA Receivers.

COULD YOU BE THE ONE?

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous work experience working within the Financial Services industry with mortgage products is essential.
• Telephony experience within secured collections would be an advantage.
• Previous experience working with Bridging loans and Litigation processes would be desirable.

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

In this role, you will have the opportunity to monitor all Short Term Bridging Loans through to full redemption within term, (and beyond with agreement), whilst liaising with customers and their appointed third parties to check progression and timescales of exit plans. You will liaise with to appoint solicitors or LPA Receivers where necessary if repayment plans do not come to fruition or if payment arrangements break.

Your responsibilities will include…

• Ensure optimum availability to take incoming calls from customers and colleagues, thereby minimising waiting times.
• Ensure all time critical tasks are prioritised.
• Provide feedback to Short Term Lending Team on any contentious issues that arise which may conflict with the declared exit plan.
• Regular review of, and dealing with all incoming emails in the Group mailbox.
• Load new Bridging cases onto the system daily and set up initial review date based on lending rationale, and continue to manage them effectively through their life cycle.
• Ensure any letters issued to reflect action being taken are accurate in terms of content and adhere to current legislation requirements.
• Work closely with Solicitors, Asset Managers and LPA Receivers to work out suitable exit strategies.