Senior Assistant Caseworker- DCFS Southwest Region (St. George) at State of Utah Office of the Governor

St. George, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

17.95

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Administration, Customer Service, Case Management Support, Data Entry, File Archiving, Meeting Minutes Transcription, Financial Transaction Processing, Client Transportation, Confidentiality, Organization, Professionalism, Adobe Pro, Google Workspace, Microsoft Office

Industry

Government Administration

Description

Senior Assistant Caseworker- DCFS Southwest Region (St. George) FT / PT Status – Full-Time Salary – $17.95 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Sam Meltzer | smeltzer@utah.gov | Application Deadline – 6/4/2026 Senior Assistant Caseworker- Office Support The Office of Child and Family Services is seeking a motivated and detail-oriented Senior Assistant Caseworker, Office Support, to help maintain efficient office operations within a child welfare setting. This position requires strong organizational skills, professionalism, and the ability to work in a fast-paced environment while supporting staff, clients, and community partners. The ideal candidate will be dependable, customer service focused, and capable of managing a variety of administrative responsibilities with accuracy and confidentiality. Key Responsibilities A Senior Assistant Caseworker, Office Support, is a clerical position and serves as a resource to the professional child welfare social work staff by providing direct client services including: taking notes and minutes and distributing minutes from Staff meetings and Team meetings; answering phones; greeting visitors and clients; completing Clear Search requests for caseworkers; helping to supervising visits; and transporting youth. They also perform the following tasks: Assisting in covering the reception area Greet and assist walk-in clients Receive incoming telephone calls and directs them to the appropriate staff member. Preparing letters and/or documentation for courts and/or clients. Mailing certified mail to clients or sheriff; tracking in SAFE case system. Creating, maintaining, scanning, and/or archiving files, reports, etc. Retrieving files for workers, AGs, supervisors, and audits. Assisting with 24-hour notifications and priors. Maintaining the upkeep of office equipment. Taking and transcribing minutes at meetings. Assisting with completing Medicaid applications. Responsible for processing payments, managing financial transactions and handling other related financial tasks as assigned. Transportation of clients and children. Supervise and monitor visits Other duties as assigned Qualifications With previous and/or current experience working for the Utah Division of Child & Family Services (DCFS). Has worked with the State's social welfare database system, SAFE Adobe Pro, Google and Microsoft experience. Supplemental Information Only applicants invited to interview will be notified. May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency. Department of Human Resource Management rules regarding promotions and transfers apply to current employees. Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance. All DCFS job offers are contingent upon passing a Background Screening Application (BSA). Must have a valid Utah driver’s license. A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason. The State of Utah requires all employees to physically work inside the State of Utah Boundaries. Physical Requirements Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time. Working Conditions Moderate Risk - Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc. Typically, the employee may sit comfortably to perform the work, however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work. About the Role Location – DCFS St. George Office 178 North 200 East St. George, Utah, 84770 United States Drivers License Requirement-Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules Background Check Required – Yes Drug Test Required – No Schedule Code – B - Competitive Career Service Why You Should Join Our Team In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include: Job Stability: Enjoy the security and reliability of employment within a well-established organization. Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support. The Agency The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe. For more information about DCFS, Click Here EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

Responsibilities

Provides clerical and administrative support to child welfare social work staff, including managing reception, handling documentation, and maintaining files. Responsibilities also include transporting youth, supervising visits, and processing financial transactions.