Job no: 498918
Department: SITLEARN
Contract type: Contract
As the lifelong learning champion of SIT, SITLEARN Professional Development offers both stackable and standalone Continuing Education and Training (CET) courses designed for working adults of all ages. These courses support individuals who are looking to upskill or reskill, whether to enhance their current roles or to transition into new industries as part of their mid-career journey.
If you are looking for a meaningful challenge and an opportunity to shape the next phase of the CET landscape, we invite you to apply for the position of Senior Assistant Manager / Assistant Manager, CET (Services). In this role, you’ll play a key part in making continuing education more accessible through the effective implementation of various funding schemes.

REQUIREMENTS

• Tertiary qualification with a minimum of 3 years of relevant work experience.
• Proven ability to prioritise tasks and manage multiple deadlines effectively in a dynamic, fast-paced environment.
• Strong customer orientation with a positive attitude and a commitment to delivering high-quality service and practical solutions.
• Excellent team player with strong communication and interpersonal skills, able to collaborate effectively across functions and organisational levels.
• Proficient in Microsoft Word, PowerPoint, and Excel, including advanced functions such as pivot tables and data reporting tools.
• Highly organised and detail-oriented, with a strong commitment to accuracy and consistency.
• Familiarity with IT systems and tools is an advantage, particularly in relation to software applications and data security protocols.

• Manage daily operations to ensure timely task completion in accordance with established procedures and quality standards.
• Collaborate with the Finance department to ensure the prompt and accurate processing of credit notes, billing requests, and budget top-ups for courses, with a strong emphasis on attention to detail.
• Coordinate with Course Administrators, Finance, and Human Resources to ensure the timely and accurate disbursement of training fees to faculty members and professional officers monthly.
• Review and approve the creation of new company accounts, ensuring completeness and accuracy of all submitted information.
• Assist in the preparation of both routine and ad-hoc reports for Grantors and management, maintaining high standards of data accuracy and compliance with reporting requirements.
• Ensure the integrity and accuracy of data across all records and reports, adhering to organisational and regulatory standards.
• Liaise with relevant stakeholders to gather data from various sources, including spreadsheets and internal systems.
• Maintain and regularly update data sources and spreadsheets to ensure ongoing accuracy, reliability, and completeness.