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Senior Assistant Vice President-Project Management-Technical Project Manage at EXL Talent Acquisition Team

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Networking, Systems, Voice, Business Applications, ITIL, ITSM, Communication, Service Delivery, MS Office, MS Project, Visio, Presentation, Problem-Solving, Customer Service

Industry

Business Consulting and Services

Description

Technology Operations leader for EXL

Responsibilities

This role is responsible for managing the day-to-day Site Operations, including Systems, Network, and Voice, in alignment with the Centralized Technology Operations team. The leader must also ensure client service delivery meets the agreed Master Service Agreement (MSA) and service levels (SLA/s), acting as the first point of contact for escalations.