Senior Associate, Account Documentation Specialist (Wealth Management Ops), at DBS Bank

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Onboarding, Data Maintenance, CDD Guidelines, Due Diligence, Corporate Entity Structures, Account Structuring, Communication Skills, Banking Operations, Account Opening, Data Processing, Static Maintenance, Avaloq, ICOS, CICSH

Industry

Banking

Description

Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Documentation review for client onboarding and static data maintenance and transactions documents. Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases. Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action. Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA. Generate and follow through with various reports (eg: daily & exception reporting, aging etc.). Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems. Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions. Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead. Requirements Familiar with Client Onboarding & Data Maintenance. Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate). Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge. Able to work in fast paced environment. Good communication skills. Knowledge of banking operations, account opening, client's data processing and updating. Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred. Work location is Jurong East.

Responsibilities

Responsibilities include reviewing documentation for client onboarding, static data maintenance, and transactions, while liaising with various stakeholders for complex review cases. The role also involves tracking documentation deficiencies, monitoring service request SLAs, and generating required reports.