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Senior Associate-Analytics at WNS Global Services

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workflow Management, Access Validation, Stakeholder Collaboration, SOP Documentation, Reporting, Process Improvement, Interpersonal Skills, Coordination

Industry

Business Consulting and Services

Description

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description People Related:• High work ethics and sense of ownership• Proactive approach, good interpersonal and coordination skills• Works in alignment with team objectives and is a team player Process Related:• Process and manage daily workflows, ensuring accuracy and adherence to deadlines.• Review, validate, and approve accesses both Internal and External according to company procedures.• Internal & External Portal Updates Management & liaising with IdeaPoint Technical Support Team • Track and monitor request status to ensure timely completion and resolve any discrepancies.• Collaborate with cross-functional teams and stakeholders to address issues or discrepancies.• Maintain accurate records of processes (SOPs), ensuring all documentation is up to date.• Provide support on creating reports related to activities on the portal.• Assist in implementing process improvements to enhance efficiency and reduce errors. Qualifications Post Graduate preferably in Business Management

Responsibilities

Manage daily workflows and validate internal and external access requests according to company procedures. Collaborate with technical support and cross-functional teams to maintain SOPs and implement process improvements.