Requisition ID: 6782
Country: SG
Work Schedule: Non-Shift Work Schedule
Employment Type: Permanent
Description:
Changi Airport Group (CAG) is on an exciting journey of Digital Transformation and Innovation. We the CAG People Team believe that data and technology can revolutionize the way we work and help us make smarter decisions and create better employee experiences.
If you are someone who enjoys working with data, solving complex problems, and making an impact, this role is for you! As a Business & Data Analyst (People Team), you’ll play a key role in improving HR analytics and driving data-informed decision-making across the entire employee lifecycle. You will be part of an innovative team and get to work on new technologies like AI Agents to shape the future of HR Systems and Analytics at CAG.

WHAT YOU’LL DO

• Uncover Insights from People Data
• Partner People Team colleagues and business leaders to define key metrics that align with strategic HR objectives, and to develop and maintain people metrics, dashboards, and reports to track performance towards these objectives. Also provide data analysis & visualization that surface meaningful insights
• Conduct statistical analysis and predictive modeling to identify trends in talent acquisition, employee engagement, retention, and performance management
• Enable self-service reporting for employees and HR leaders
• Identify key HR trends and ensure high-quality data through continuous feedback loops
• Build and Optimize Data Pipelines
• Work with HR data from multiple sources, including HR systems (SAP SuccessFactors, Cornerstone OnDemand, Workforce Optimizer, ServiceNow), Enterprise Systems, SharePoint Lists, SQL Databases, and standalone Excel/CSV files
• Ensure that our HR data is well-structured, reliable, and accessible for analysis and reporting
• Manage HR System Integrations & Data Quality
• Act as a subject matter expert and project manager for HR system integrations, ensuring high data quality and best practices in data governance
• Stay Ahead with Emerging Technologies
• Keep up with the latest trends in people analytics, automation, and AI
• Recommend new tools and technologies to improve our analytics capabilities
• Ensure Compliance & Data Privacy
• Make sure our HR data practices comply with PDPA and other data protection regulations
• Explore Future Tech for the People Team
• Work on innovation projects involving AI, large language models, and cloud-based analytics platforms

WE WOULD LOVE TO HEAR FROM YOU FOR THIS ROLE IF YOU HAVE:

• A Degree in Data Analytics, Statistics, Business Administration, Information Technology, Information Systems, or a related field
• A strong desire to contribute to Changi Airport’s digital transformation efforts and the Changi Airport Brand
• Familiarity with data privacy regulations such as PDPA and best practices in handling sensitive employee data