Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Senior Associate - MIS at WNS Global Services

Nashik, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Rta Management, Kpi Tracking, Reporting, Excel, Wfm Knowledge

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Manage RTA for various locations. Keep tracks on various KPI's to maintain the SL for the process. Prepare various reports for Operations to analyze the trends. Implements logics over Excel to prepare new templates. Qualifications Bachelors Degree and good WFM knowledge along with basic excel skills.

Responsibilities

The role involves managing RTA (likely Resource Time Allocation or similar metric) for various locations and tracking Key Performance Indicators (KPIs) to maintain service levels for the process. The associate will also prepare various operational reports to analyze trends and implement Excel logic to create new templates.