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Senior Associate-Operations-Back Office-Voice at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Written Communication, Verbal Communication, International Voice Experience, Computer Navigation, MS Office, Listening Skills, Comprehension Skills, Questioning Skills, Reasoning Skills, Customer Service, Telephone Etiquette, Payment Processing

Industry

Business Consulting and Services

Description
* Good communication both written and verbal * Previous international Voice experience (preferably in insurance) * Good Computer navigation skills * Should be familiar with MS Office  * Listening and comprehension skills  * Questioning and Reasoning Skills * Customer Service focus and telephone etiquette
Responsibilities
The role involves handling international voice calls for back-office operations, specifically within customer service and collections. Responsibilities include accepting payments over the phone and maintaining professional telephone etiquette.